TsangMabel
12 marzo 2025
Highly recommended! I had a wonderful stay at the Intercontinental.
The staff's exceptional responsiveness and attentiveness truly stood out. While things may not always go perfectly, they addressed my concerns quickly and made me feel genuinely welcomed - just like being at home.
A special thanks to Jenny at the front office who thoughtfully arranged a room with a view of the riverside fireworks (a delightful surprise I wasn’t expecting). From check-in at the front desk to luggage delivery and even proactive messages letting me know I could reach out anytime, the entire team (Divya, Kenneth, Kimberly, Kendra) was consistently attentive and responsive.
Though I only booked the basic room type, it was surprisingly spacious with a comfortable sofa and a convenient desk. The bathroom included both a tub and a shower.
I truly appreciated the generous space and excellent service. Everything was too good! It was really great value for money. You simply cannot find a competitor in the city at the same price that offers such an outstanding level of service, space and amenities.
Their dedication allowed me to relax and enjoy my stay with peace of mind. I would love to return! :) which I actually did extend my stay for a week ***
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