We stayed here for 2 nights from 24 May 2023 to 26 May 2023 in Econo Lodge Old Town, which is located near to the old town on historic US Route 66. We found the area to be bit sketchy with lot of homeless and drug ******* around, asking for donations. We went out in the evening and soon got back into the hotel as I found it not to be safe. There was one guy asking for donations, even inside the hotel compound. Check-in was smooth, however, my credit card was declined and the reception lady took deposit of USD 100. While checking out, I had to remind the duty staff about the deposit and she was not aware where the money was kept. So, she called the duty staff at the time of check-in and I had to wait for about 10 minutes to get the money back. When I went through the reviews, I understand that deposit refund is often an issue with this hotel. Imagine if you forget to claim it. Room was so dirty and the wooden floor inside the room was not cleaned. Furniture was outdated and shabby. The mattress sagged to the middle and it was as if I was lying in a pit. Bathroom room was also very dirty and the shower head was broken without cover and covered with rust. Water was gushing out as from a tap. Toiletries were sub-standard and we used our own soap and shampoo. I have attached a few photographs of the mattress, bathroom shower, corridor and breakfast area. Breakfast was included and it was served as if in a jail for prison inmates. The breakfast area next to the lobby was under renovation and they had created a barricade with tables and guests were standing around. You had to tell the lady standing inside with your requirements like coffee, juice, waffles, cereals etc. Few of the items like eggs, bread, fruits etc. were kept on the table and you had to collect everything in a small paper plate and take it to your room as there was no dining area. You can take only a few items in the paper plate and you had to balance it with the glass of coffee in the other hand and take it all the way to your room upstairs. Room was provided with a TV, mini refrigerator, microwave, coffeemaker, iron box with board Wi-Fi included, iron with board. Some lights and switches were not working. The corridors were not cleaned in the near future and two garbage trolleys were kept near the staircase. There was lot of noise coming into the room from outside. I guess there was some drunken guys staying next to our room. We could also hear the talk from the other room. There was plenty of parking, which is free. The reception lady at the time of check-in behaved very rude and I was wondering how they can afford to be so rude, especially, when you are running a hotel in such a dilapidated condition. I find that most of the issues I have listed out here are common issues, which are repeated in several reviews and it shows how serious the management is in resolving those issues. So, these are perennial issues and I can only advise you to stay away from this dirty, sub-standa
Molto buono
100 Recensioni