The Faces Berlin

A wonderful hotel. The room was clean and I think this hotel is one of the best options to stay at Berlin. Recommend.

One of the best hotels in I’ve ever stayed at. And def the best in berlin!

Top Aufenthalt

Nice place, very service minded staff! Be aware there is no air condition and a heavily trafficed road outside. And coffee for the nespresso machine is not included, so make sure to bring your own. (None of these things are somdthing the hotel claims to have or tries to hide facts about - just good to be aware of if it matters!) The mobile based lock system worked without flaws, and we could get the "key" into all the family's phones.

very clean and also fast check in and out. Comfortable beds.

the floors are absolute disgusting. I had to wipe my feet just to get into bed so I wouldn’t drag any of the stuff into it. I picked up a cooking pan provided and it immediately snapped off its handle. I noticed that where the handle was, there was dry glue. Which means they continuously super glue it and then when they found it broken, they tried to charge me €20. The cleaning staff only came twice (one of the times I declined because they came at night) which is fine if it wasn’t for the fact that they only provided me with 1 towel for my 10 night stay! My phone died and I had my key on it for the building so I contacted the hotel. No one was even at the front desk so one of the workers had to drive over to provide me with a key and then got unusually angry at me for even suggesting he sends an access code to my bf’s phone because “he’s not a guest here” and then got even more angry me because my bf was even with me! My boyfriend wasn’t even spending the night. Just making sure I got into my room safely. The worker said “this isn’t an apar**ent. You can’t just come and go as you please…” I literally can. I’m not a child, you are not my parent. Then, the cleaning service came at 11am trying to kick me out when I’m not even fully packed or dressed to leave. She knocked on my door 3 times yelling “11!”. I showed her the email saying that check out was 12 and she kept saying “no!” I called the hotel and she finally stopped harassing me. Overall, a really horrible experience

Great place!❤️❤️❤️

Sehr freundliche und professionelle Kommunikation über Telefon und Email. Einchecken und Auschecken auch außerhalb der Rezeption-Öffnungszeiten unkompliziert. Preislich super! Kleine Kochnische, schöne Dusche und separates WC, was vor allem bei zwei Personen im Zimmer sehr praktisch ist. Die Aussicht aus dem Fenster fanden wir persönlich ziemlich cool, weil man den Charme einer Großstadt mitbekommt. Die Schallisolierung funktioniert top, man kann in Ruhe schlafen. Würden dort wieder buchen.

Hat mir sehr gefallen. Hatte jedoch einen Classic Zimmer was mir etwas zu klein war. Nächste buche ich das größere Zimmer. Fitnessstudio ist echt Klasse