Recensioni su Hotel Berlin Potsdamer Platz by Leonardo Hotels

Risposta dalla struttura: Dear Zyq,It's wonderful to know that you found your stay at Hotel Berlin Potsdamer Platz by Leonardo Hotels to your liking. We are indeed fortunate to be located so conveniently, and are glad to hear you appreciated our clean rooms and daily water bottle service.Your positive rating for our amenities, cleanliness, and service is truly encouraging. This feedback helps us to understand where we are meeting or exceeding our guest’s expectations.Once again, thank you for choosing our hotel, and we look forward to welcoming you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Risposta dalla struttura: Dear Mr. Cameron James,It is delightful to hear that you had a perfect stay at our Hotel Berlin Potsdamer Platz by Leonardo Hotels. Your kind words regarding our front desk service and cleanliness are greatly appreciated.We work hard to maintain the highest standards of service and cleanliness and it is always rewarding to hear our efforts have been recognized and appreciated by our guests. Your satisfaction is our best reward.We look forward to welcoming you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Risposta dalla struttura: Dear Guest,Your wonderful comments have truly brightened our day! It's delightful to know that you've enjoyed your stay at Hotel Berlin Köpenick by Leonardo Hotels. Your kind words about our spa and staff are much appreciated and will certainly be shared with the team.We are committed to providing our guests with exceptional service and amenities, and it's always rewarding to hear when we have succeeded. We look forward to welcoming you back to our hotel in the future. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Risposta dalla struttura: Dear Alexis,Thank you for the excellent rating! It delights me to see you fully enjoyed staying with us so we hopefully might accommodate you again.Best wishes from BerlinAlex N.Quality Manager

Risposta dalla struttura: Dear Adrian,Thank you for the excellent rating! It delights me to see you fully enjoyed staying with us so we hopefully might accommodate you again.Best wishes from BerlinAlexander N.Quality Manager

Risposta dalla struttura: Dear Feixiangdeconghuaer,I'm delighted to hear that you enjoyed your stay with us at the Hotel Berlin Potsdamer Platz by Leonardo Hotels. It's wonderful to know that our surroundings, amenities, cleanliness, and service met your expectations.Your positive remarks about our location near the postan plazz are greatly appreciated. We're glad that this added to the convenience of your stay.We look forward to welcoming you back on your next visit.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Risposta dalla struttura: Dear Guest User,We regret to hear of your recent experience at our hotel. It is our aim to provide a comfortable and pleasant stay for all our guests, and it appears that we fell short in your case.We are sorry to hear about the issues you faced with cleanliness and service. It is our intention to provide a seamless experience, and it's disappointing to know that we did not meet your expectations this time. We assure you that we are committed to providing a respectful and professional service at all times.We are also sorry to hear about your dissatisfaction with our fitness facility. We understand the importance of a good fitness center, and we strive to provide facilities that meet our guests' needs.Lastly, we apologize for any confusion regarding the city tax. The city tax has been charged per day and person for business and individual trips since April 1, 2024. The amount always depends on the number of travelers and the length of stay and is not a standard price, so it is not included.Your feedback is valuable to us and we will take it into account as we strive to improve our services. We hope that you will give us another opportunity to serve you better in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East