Recensioni su Hotel Berlin, Berlin, a member of Radisson Individuals

Risposta dalla struttura: Dear Luke,Thank you for taking the time to review your stay.We are delighted that you found our hotel to your liking and that the room provided the modern, clean environment we strive to offer all our guests. While we understand that our location seemed somewhat distant from the train stations, we would like to point out that the Nollendorf Metro station is just a 5-minute walk from the hotel, offering convenient access to various parts of the city. Finally, it is great to hear that you appreciated the accessibility of hop-on hop-off buses nearby, allowing for easy exploration of Berlin's many attractions. Our central location near key sights and excellent dining options in the vicinity is something we are very proud of.We hope to welcome you back on your next visit to experience this firsthand.Kind regards,Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Dear Federico,Please accept our sincere thanks for this kind review.It's heartening to hear that your stay with us left a positive impression.We are delighted that you appreciated the architectural elegance of our hotel and the distinctive ambience of our lobby. Our team takes pride in the unique character of Hotel Berlin, Berlin, and we're thrilled that these aspects contributed to your enjoyable experience.We hope to welcome you back on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Dear Yan,Thank you for taking the time to share your opinion with us.We are delighted that you enjoyed the convenient transport, seamless check-in, and hassle-free check-out process at Hotel Berlin, Berlin. It is also great to know that our central location added to the ease of your stay with us, providing swift access to various points of interest within the city.We look forward to having the occaion to welcome you back.Kind regards,Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Dear Guest,Please accept our sincere thanks for this kind review.We are delighted that you enjoyed the convenience of our proximity to Nollendorfplatz station and the variety of stores and eateries nearby. Our central location in Berlin ensures that guests can explore the city with ease, and we are glad this was a highlight for you. It is also a pleasure to hear that our 24-hour service met your expectations and that our luggage storage service provided the convenience you required.We look forward to having the occasion to welcome you back.Kind regards,Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share feedback regarding your recent visit.We are delighted that you found the check-in and check-out process smooth with our self-service options. However, we regret to hear that our staff, while courteous, did not meet your expectations in terms of helpfulness. We strive to provide exceptional service, and your feedback is valuable in helping us improve. We will use your comments to reinforce the importance of proactive assistance with our team.Nevertheless, it's wonderful to learn that you appreciated our hotel's location. Being situated close to public transportation, including the bus station and a short walk from the tram station, allows our guests to easily explore Berlin's attractions.We hope to welcome you back. All the best.Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Dear Guest,Thank you for taking the time to review your stay.We're pleased you appreciated our central location near Berlin's key attractions like Potsdamer Platz and the Nordic Embassies district, which many guests find ideal for exploring the city.However, we regret to hear your experience with room access fell short of expectations. Our elevator system prioritizes guest security through controlled access, supported by 24/7 assistance from our lobby hosts and Guest Care Center. Regarding the fire safety system, we utilize Tyco 830PH detectors with dual optical/thermal sensors meeting strict safety standards - these sophisticated systems protect without compromising privacy.Finally, while we don't have a traditional concierge, our multilingual team at the 24-hour Guest Care Center stands ready to assist with local recommendations, transportation arrangements, and any guest needs throughout their stay.We look forward to seeing you again in the future.Best regards,Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Dear Guest,Thank you for taking the time to review your recent stay.It's wonderful to hear that your stay at Hotel Berlin, Berlin was such a delightful one.We are thrilled that you appreciated the impeccable cleanliness of our rooms, the expansive windows offering ample natural light, and our effective soundproofing ensuring a peaceful environment. It's great that our convenient location provided easy access to enjoyable local destinations such as the Haribo store and the famous Berlin Zoo, and that you found the proximity to major tourist attractions to be beneficial for your travel plans.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Dear Guest,Thank you for positively reviewing your recent stay.It brings us immense pleasure that your stay with us was a memorable one. We are delighted that you appreciated our convenient location, moments away from Berlin's heart, and the warm hospitality extended by our team. It is great that you had the opportunity to enjoy the proximity to key attractions and transit options, ensuring a seamless Berlin experience.We all look forward to seeing you again in the future. Best regards,Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback.We are thrilled that your stay at Hotel Berlin, Berlin was a memorable one.We are pleased that you took advantage of our bicycle rental service and found our location convenient for your needs. Our team strives to provide exceptional service, and it is gratifying to know that their efforts made a positive impact on your visit.We look forward to welcoming you back. Kind regards,Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Dear Guest,Thank you for taking the time to review your stay.We are truly disheartened to hear that our service did not live up to your expectations. At Hotel Berlin, Berlin, we pride ourselves on offering attentive and helpful service, with hosts available in the lobby and our Guest Care Center staffed 24 hours a day to assist with any needs, including support with our digital check-in process. Nonetheless, we understand that your encounter was not reflective of the high standards we strive to uphold. We sincerely apologize for any inconvenience you experienced and appreciate you bringing this to our attention.We hope to be able to welcome you back on a return visit for an improved experience.Best regards,Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Dear Guest,Thank you for letting us know that you enjoyed your stay.It is wonderful to hear that you had such a positive experience at our hotel. We are delighted that you enjoyed the vibrant atmosphere of Hotel Berlin, Berlin as well as our convenient location, which is indeed central to many attractions and dining options. It's great that you appreciated the good vibes throughout your stay, as we strive to create a welcoming and enjoyable environment for all our guests.We look forward to welcoming you back. Best wishes,Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Dear Guest,Thank you for taking the time to share your feedback.We are truly overjoyed that your time at Hotel Berlin, Berlin was so memorable.We are pleased that you appreciated the convenience of our prime location, nestled amidst vibrant shopping areas and dynamic nightlife. Your experience truly reflects the essence of what we strive to offer at Hotel Berlin, Berlin - a perfect starting point to explore the city's attractions. It is wonderful to know that the proximity to both retail therapy and evening entertainment added to the enjoyment of your stay.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team

Risposta dalla struttura: Lieber Munkh,vielen Dank, dass Sie Ihre Eindrücke mit uns teilen.Es freut uns sehr, dass Sie eine angenehme Erfahrung im Hotel Berlin, Berlin gemacht haben.Mit unserem leckeren Frühstück konnten Sie sicher gut in den Tag starten. Unser Frühstücksbuffet wird ständig mit einer Auswahl an frischen Brötchen, Müslis, Früchten und verschiedenen Delikatessen bereichert, um den Tag bestens zu beginnen.Danke für den Hinweis zum Internet. Wir werden das überprüfen und entsprechend verbessern.Abschließend freuen wir uns, dass Sie sich in unserem Hotel wohlgefühlt haben. Unsere Sauna steht unseren Gästen täglich von 18:00 bis 22:00 Uhr zur Verfügung, damit Sie sich nach einem ereignisreichen Tag entspannen können.Hoffentlich sehen wir uns auch in der Zukunft wieder.Viele Grüße,Your Hotel Berlin, Berlin Team