Hotel in zona House on Lützowplatz, Berlino

Stayed 5 nights. Hotel in quiet street currently without through traffic as building work going on at the end of the road. Close to bus stop for 200 - we walked from main station through Tiergarden which took 45 minutes! Very close to Tiergarden (we heard nightingales) , 10 minutes from zoo. Room had microwave, kettle, fridge and stove, ask at reception if you needs plates or pots etc.. Reception closes at around 10.30pm, very helpful friendly guy. There is a lift. Didn't try cafe for breakfast as seemed pricey. There are a few tables and chairs out the front so can bring your own beer and sit outside of an evening. Enjoyed our stay, and bought travel tickets as it's about 30-40 minutes walk to Brandenberg Gate etc..

Beim Check-in gab man mir eine Zimmer-Zugangskarte die zuerst nicht funktionierte, also wieder runter zur Rezeption. Beim zweiten mal funktionierte es, aber das Zimmer war bereits belegt! Die Gäste, die das Zimmer bereits bewohnten waren aber nicht anwesend. Ich hätte mich also gut und gerne an den Sachen bereichern oder alles ausspionieren können. Sorry aber das geht GAR NICHT! So etwas darf nicht passieren. Abermals runter zur Rezeption - kein einziges Wort der Entschuldigung oder ähnlichem von diesen zwei Amateuren hinter der Rezeption. Im Gegenteil, sie haben die Angelegenheit auch noch runtergespielt. Zu den Zimmern: Wie hier bereits in einer anderen Bewertung erwähnt, die Zimmer sind extrem hellhörig, man hört ALLES von nebenan. Im Badezimmer - und so etwas hab ich wirklich noch nie erlebt - gibt es KEINE Möglichkeit der Ablage für seine Badutensilien und keine Handtuchstange um das nasse Handtuch aufzuhängen! Das Waschbecken ist so schräg konzipiert, dass alles was man darauf platzieren will, runter rutscht - hier kann man also auch nichts abstellen. Nee sorry, beim nächsten Berlinbesuch ein anderes Hotel.

Bagno piccolo, hotel in buona posizione dallo zoo e dalla stazione della metropolitana. Ci sono dei locali carini in zona, incluso il Maxxim. La cosa è stata molto strana: l'ultima sera sono entrato in albergo e sono andato nella mia camera d'albergo, in cima alle scale un uomo sembrava molto sospettoso. Subito dopo averlo visto anche lui salì di sopra. Il corridoio delle camere è accessibile a tutti, anche a chi non dormi lì! Molto strano! La colazione era buona

Not the cheapest but good service at check in and perfect for being at the airport to catch an early flight - literally roll out of bed into terminal 1 Will stay again as exactly what was needed - clean , comfortable and convenient Would recommend

L'hotel è vicino alla stazione Savignyplatz, che è una buona zona. Un altro più è che la stanza era molto pulita. Tuttavia, non dovrebbe essere annunciato come un hotel con una palestra e sauna. La ”sala” era una piccola stanza con una palestra e una macchina a cavo, e la sauna non funzionava affatto. Non avrei prenotato questo hotel se fosse stata disponibile la giusta informazione.

Un posto eccellente in cui soggiornare proprio accanto alla fermata della metropolitana, quindi molto accessibile a tutte le parti della città. A sole 2 fermate dal Checkpoint Charlie. La camera è molto confortevole e accogliente. Tutto il personale è cordiale e c'è un bel bar nell'hotel.

The hotel is clean, modern and well-staffed. What was missing for us was warmth and the expected level of hospitality. During our 5-day stay, nobody ever said hello, goodbye or communicated in any manner unless we asked a direct question. When I checked out, the only thing the receptionist said was to remind me I had borrowed an electrical adaptor and to return it. I travel frequently and expect hotels to be warm and welcoming. Also, when I checked in I was given no hotel information other than the E25 breakfast hours. I'm sure it's wonderful, but I since only have coffee, there is no reason to pay 25 euros. Because we didn't go to breakfast and the receptionist didn't tell us, we missed many features of the hotel we might have enjoyed. To further our disappointing stay, there was no printed hotel info in our room other than a book about the featured artist. I hate QR codes, but when I scanned the hotel's, it gave sp**** information. The hotel lobby isn't welcoming and I didn't go to the bar until my last night so was unaware of all the things Art'otel would have liked me to know. The magazine was interesting and beautiful. Why isn't there a copy in guest rooms? The local information and maps were available in the breakfast area, but we didn't go there and weren't offered them by hotel staff. One of the reasons I chose the hotel was the pictures of beautiful bathrooms with tubs. Sadly, the website fails to mention that tubs are only available in expensive suites. Our visit, while nice, was overpriced. We paid for hospitality and a good room, but only the room was up to the expected standards. Very disappointing.

L'Estrel Berlin è un hotel impressionante. Le camere sono spaziose e confortevoli. Il servizio è professionale e precondizionato. Il buffet per colazione offre una vasta selezione di cibi deliziosi. La posizione dell'hotel è conveniente, vicino ai mezzi di trasporto pubblico e alle attrazioni. In generale, un hotel consigliabile per un piacevole soggiorno a Berlino.

Ho visitato recentemente questo hotel con il mio ragazzo e sono stato molto impressionato. Abbiamo arrivato poco prima dell’iscrizione e ci è stato permesso di andare in camera nostra. La camera era molto spaziosa con un letto estremamente confortevole e una doccia sorprendente. Anche l'ultimo giorno il nostro volo non era per un po' e avevano il permesso di aspettare nel lobby dopo l'uscita, che aveva bellissimi divano e posti a sedere, era tranquillo e c'erano persone che lavoravano. Il personale era molto lodevole e grande per il prezzo.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.