Hotel in zona Elisabeth Schwarzhaupt Platz, Berlino

La camera è pulita e ordinata e la pulizia è a posto, ma le strutture e l'arredamento sono un po' rudi. La colazione è ricca ma leggermente cara. L'unico edificio alto nelle vicinanze offre una vista panoramica. L'intera torre della televisione di Berlino non è ostruita.

Overall I like this hotel. However the service by 1 rude receptionist should be improved. check in experience was ruined by lady receptionist. Service at reception The full payment including city taxes have been paid via my credit card upon booking. The payments paid and breakdown including city taxes are stated very clearly on the booking voucher. However despite this, I was asked to pay a deposit of amount close to Euro 600 which was the full amount of my stay that was paid using my credit card. Upon asking, I asked the trainee/Lena why I have to pay so much again when I had paid the full amount via credit card. Lena then checked with the another lady receptionist on the deposit that should be secured. However, this lady receptionist informed us to pay a deposit of euro 50 which I have no issue. However, she rudely informed me that I have to pay city tax. I told her that it has been paid and I showed her the booking voucher which clearly shows that city taxes have been paid. But she informed rudely that the amount was charged in other currency, not Euro. Seriously, when I heard this, I was shocked with the “intelligence” of this lady receptionist. She needs to be educated on what is “foreign currency equivalent” and to have some common sense. I disputed this and insisted that i had paid the full amount including city taxes, which was stated very clearly on the booking voucher. Lena agreed with me and reiterated to this lady receptionist that the booking voucher indeed stated that all payments including city taxes have been paid. Thereafter, the lady receptionist left rudely without any apologies. The receptionists should be trained and their service should be improved. Firstly, they should have checked that I have fully paid and should not secure a a deposit of almost euro 600. Only when I asked, they rechecked, but no apologies. Secondly, even after they rechecked, they did not check clearly that city taxes have been paid and insisted me to pay city taxes. No apologies either when they found out. The service from the lady receptionist (shorter girl with curly hair) was so rude and no apologies even though she was wrong in the first place. I highlighted this issue and feedback to the shiftleader, Andreas Levi and made known to him about the receptionists. He immediately went to check and confirmed that all payments including city taxes have been paid earlier via credit card. Thanks Andreas Levi for checking and making our stay better. Bed Not sure why some beds have comforters/topper while some beds without. The beds with comforters are so comfy! Our bed without comforters. Breakfast For Europe’s standard, I think the breakfast in this hotel is considered good. With few hot food such as overcooked bacon, overcooked sausage, baked bean, and eggs. The omelette is nice (thanks to the chef!) Some selections of bread, lots of choices of good quality teas. Few selections of juices. Coffee machine. Fresh honey comb. Complementary water It is odd that complimentary water is only provided to the guests for the first night despite I stay 3 nights. This is the first time I experience this in Europe. Perhaps guest should make different booking for each night. Proximity to trains and attractions Close proximity to train stations and some main attractions. Summary Overall service was good (except for 1 rude lady receptionist). I will still recommend this hotel. Take the breakfast.

地理位置極其優越，位於柏林的市中心波茨坦廣場，所以安全係數非常高（不像東柏林等地方很亂），一人遊!強推此地;步行保存成功能到柏林愛樂廳，勃蘭登堡門和柏林電影博物館等著名景點。 房間面積超大，40m²起步，推薦景觀大床房，窗户正對主街，風景採光都很好。早餐質量非常不錯!

Sebastian in the reception is such a good man and he really helped me thinking my lost phone in a taxa. Besides that he is playing a good playlist in the reception, is a good listener and you can just feel he is good man. Thank you for being who you are to me. Besides that the room are clean, there is a park close by to run and train. The location is in a quit area and you can get around from there easily. Big time value for money .

Hotel carino con rapporto di qualità elevato. La posizione è un po 'abbigliante che non è così vicino ai principali segni del centro, ma il traffico pubblico intorno è conveniente (bus142 e U-Bahn5/8). Il personale è amichevole con buoni servizi, ho trascorso due giorni con il mio amico qui confortevolmente.

Location buona per la fiera e per il centro. Ho passato 4 notti. Camera ampia completa di zona cucina, pulita, ottima colazione, parcheggio sotterraneo, affitto bici. Consigliatissimo sia per business che per turismo.

Questo hotel ha avuto un rivamp e ora si chiama l'Hotel Art, Park Plaza. C'è un altro Park Plaza vicino..... ci siamo finiti prima! Quindi non siate confusi!! Una volta trovato questo hotel....siamo arrivati il giorno di una sciopero nazionale... è fab. Ignora il pianificatore di viaggio... Questo hotel si trova a meno di 10 minuti a piedi dalla fine ovest della linea U1. La stanza che avevamo era al quinto piano, in una strada molto occupata, ma era così tranquilla che non ne avevamo notato finché non ci siamo guardati fuori dalla finestra la mattina seguente. Il bagno era un tipo di pioggia grande con una piccola opzione per la doccia testa. Complimenti Elemis gel per la doccia, lavatrice di mano, nonché lozione corporea. La colazione era di ogni penny come parte della vostra opzione B&B. Altrimenti è €18 per una opzione completa o €5 per il caffè e un croissant nel bar. Il colazione è stato fresco, pasticceria, formaggio, carne, tostapane, funghi, salsa, bacon, pancake, cereali, yogurt; si può fare il proprio succo fresco di verdure fresche e frutta. Il caffè era eccellente (mi è stato detto).... Ho preso i miei bagagli di tè, come sono molto fuso, e ho fatto del tè grande. C'è un'acqua calda spectacolare...che è molto ornamentale e era fantastico. Il personale era multilingue e molto utile. Non c'era nulla di troppo disturbo, e erano molto consapevoli della zona e delle opzioni di trasporto pubblico disponibili. Pensiamo di tornare a Berlino e rimarremo qui, senza dubbio.

First stay at the Carlotta Apartments, and what a great experience. Smooth check in (they email you your code a couple days in advance), swift and helpful communication through WhatsApp, beautiful apartment, great location and their Cafe and bakery are top class. I'll be back!

A space of darkness turned into a space of light: the building's past as a court and a women's prison that was transformed into a hidden green oasis with a unique character. Various elements of the old building were maintained and beautifully blended with a modern, minimalistic and wellness-focused design in warm tones. The rooms are spacious, the bathroom simply huge and the garden views add to the overall feeling of peace and serenity. A lovely touch the board games room with billiard table, while the sauna and outdoor pool were perfect for unwinding. A true Berlin gem, turning its rich history into a delightful and romantic stay.

L'Estrel Berlin è un hotel impressionante. Le camere sono spaziose e confortevoli. Il servizio è professionale e precondizionato. Il buffet per colazione offre una vasta selezione di cibi deliziosi. La posizione dell'hotel è conveniente, vicino ai mezzi di trasporto pubblico e alle attrazioni. In generale, un hotel consigliabile per un piacevole soggiorno a Berlino.