Ryotei Matsubaya

We enjoyed our stay at KOKO Hotel Premier Hakata. The location is very convenient, with easy access to Hakata Station and many nearby attractions. There is also a convenience store right next door, which was extremely handy during our stay. The staff were friendly, helpful, and responded promptly whenever assistance was needed. The hotel and guest rooms were tidy and well maintained. One thing to note is that daily room cleaning is not provided, so while the room was generally clean and comfortable, I would not rate it at the highest level of cleanliness compared with hotels that provide daily housekeeping service. Amenities such as toothbrushes, tea, and other supplies are available at the lobby for guests to collect as needed, which is a practical and environmentally friendly approach. Overall, a comfortable and well-located hotel with good service, and I would consider staying here again when visiting Fukuoka.

Lovely hotel set away from town in a peaceful area. They couldn't be more helpful which made for a great stay.

The food is incredibly tasty, the service is excellent, and the rooms are spotless. There are various private hot springs available for guests. Overall, it’s a great experience.

Very good onsen hotel with great food and hospitality. We have enjoyed the stay and plan to go back soon.

Super nice retreat with good meal and fantastic onsen spa

Nice place to stay

The hotel is situated 15 minutes taxi ride from the Beppu station. So we have nowhere to go that night. But it's good enough to have hotspring and drinks in the hotel. The staff is very polite and can explain what you can do in English. Then you were lead to the room and tips rejected. We booked the Kaiseki dinner and breakfast. The dinner time is either 6pm or 6:30pm and the breakfast time 8am or 8:30. The dinner is good but maybe my expectation is quite high, it didn't reach my expectation, especially for the sashimi. For the onsen, there are 4 private onsens and 2 public. One of the private onsens is closed. Therefore we can use 3. You can use the private onsen when it is not occupied. Just lock the door and turn the plate to the other side. But all the onsen are closed by 12 midnight. And there is a room with free flow beer and soda, but it closes at 10pm. Don't drink beer before taking hotspring. There is also an onsen in our room which can be used anytime. It's hot at night but not so hot in the next morning. Overall, the view is good. The staff is good. The food is good (just not so great) and the onsens are good. Beppu is a good place to stay a few days more

Very good

There is a free snacks & drinks bar for guest, thats is very thoughtful. The hotel is good for taking photos.