Hotel in zona Tokong Cina Bukit Tinggi, Bentong

My first time to that place. I didn't expect many people to visit that site and the special small cars are running all along the time blocking the way while we are walking. Anyway, the hotel staffs trying the best. One peculiar one is we had to make a deposit payment of 100 and wait for the return after checking out. I would suggest the hotel management return the deposit quickly with the evidence. Below is the receipt for the deposit payment and my old mom(92 years old) stayed at Colmar Tropicale. Thank you

Abbiamo prenotato 2 camere e siamo rimasti qui per una notte con la nostra famiglia. In generale era tutto a posto, il personale dell'ufficio frontale era molto bello e amichevole, il processo controllato è praticamente infettivo. Il personale F&B era davvero amichevole, soprattutto quello della piscina. Ci piaceva il nostro soggiorno, ma la stanza che ho soggiornato non ha alcuna voglia al minibar, ho chiamato il servizio per chiedere i prodotti qualche volta, ma mi hanno semplicemente mandato qualche voglia, nonostante che io solo chieda la borsa di tè. Anche i tazze non erano lavate, il caffè era ancora in tazze, devo lavarlo con i rifiuti bolliti e vedo l'acqua diventare marrone dopo averla gettato in tazze. Un'altra cosa è che abbiamo chiesto un letto extra, ma non ci sono stati più servizi (perdita di denti e altri), ma devo chiamarli di nuovo per fornire. Credo che il servizio di custodia debba prestare maggiore attenzione ai dettagli e non menzionare la persona che ha risposto alla mia chiamata quando ho chiesto di avere accesso a servizi e sacchetti di tè, è piuttosto sconveniente.

best place to stay in genting highland! i got a room with a mountain view and i got this spectacular view of genting highland. distance from hotel to skyavenue around 20-30 minutes driving or you can ask for shuttle bus from the counter. rm20 per person. smooth check in check out, huge and tidy room. the most exciting about my stay in scapes is their amazing breakfast. a lot variety of food served even during a weekday. from nasi lemak, noodles, porridge to a lot choice of pastries, bread, waffle, croissant. they also served ice cream for breakfast, im so happy. will come again one day

The places is not as advertised and i am so disappointed. And the location is far from other hotels and shops. Quite secluded and the road is full of pot holes as the area is near construction area.

Pros: The location of residence is strategic as they have a linked bridge to eateries (mamak, cafe, many Chinese shop), convenience store, mart (7-11, KK, 99 Speedmart, family mart), petrol station (Petron). Somehow, it can be very silent and dark at night when walking at the bridge. The cleanliness of room is fair but could improve more as the sofa/couch is dusty and torn (I even had insect bites when sitting) but they cover up with a large cloth. The kitchenette had everything from utensils (spoon, fork, knife, scissors). It's equipped with an induction stove, a hood, a microwave, a refrigerator, big sink, dish soap, and a sponge. There was a cloth, but I knew it was not clean for ages because I almost fainted due to the smell, I had to wash it a number of times before using or else you could bring your own kitchen towel. There is also washing machine that has drying option, detergent powder, broom, dustpan, mop and a small portable clothesline. There is heater available but sometimes it goes off I doubt they have timer for the heater. The room was nice, but blankets and pillows are not properly washed and cleaned, it's obvious. The hall had TV box. They also had strong Wi-Fi connection. The hall also had small but wide coffee table, round dining table and chairs.The service from front office(maplehome) was nice and pleasant, one of them attended us was new or he was a trainee, but he still attends us well. The residence has a big swimming pool, child's swimming pool, a small exercise area, a small children's playground, a room with only one table tennis/ping pong table and a gym. The gym is quite a disappointment because there was 4 treadmill and 2 is not in service. One is showing error and one more couldn't even turn on (I have switched on all the plugs). The other machine was okay but only one or two can be used. The weight machine and others were very rusty and had no maintenance and cleaning. The only thing you can use is the dumbbell or weight, but it is also rusty. The lights can be turned on, but the fan couldn't so there was no ventilation, and I couldn't be in for more than 20 minutes. The sauna was in the washroom of the G(ground) floor, and it was not very safe as it is quite isolated from the security if anything happens, and it was locked because you need to inform the security and give your room details for them to record the usage of sauna. Cons: The main minus point in this residence is their elevator/lift. There were only 4 lifts in the whole block/tower with 38 floors. One of the lifts is under maintenance or I believe they it shut down, (tactics used by all residence/hotel to save electricity). The other 3 lifts were occupied every time. But the only thing I can't take it was during the checkout (on Sunday). Checkout time is 11am??? The number of people checking out is a lot and the lift will not stop until it reaches the top (38th floor). For your info, the lift stops at each level going up and going down. For example, I was on the 10th floor, and I could not go down as it have to go up first and then it opens at each floor until the top (38th). When it was going down, it opens again at each floor. So, I was stucked in the lift with no ventilation for about 30 mins, and I waited for the elevator for 20 mins. So, it's about an hour. We also chatted among the guest in elevator and all of them face the same struggle. Everyone waited for almost an hour for the elevator and mind you if we take the staircase, it is only accessible until G floor meanwhile the lobby is at the L7 floor (lower 7, lower than G floor). So, there is no way but to take the elevator. Next, is the environment that is silent and not much movement especially during the night which gives off creepy vibes. Furthermore, I did find a tiny baby cockroach under the shoe rack but I'm afraid it came from outside at the washing machine area.

Great, thanks for the details! Here’s a review based on your feedback: --- I recently had an excellent stay at 7Stonez Suites GEO38 Genting Highlands. The overall experience was fantastic, and the location was very convenient, with easy access to grocery stores and food stalls nearby. The suite was in pristine condition and very clean, earning a solid 5/5 from me. All the amenities, including the pool, gym, and Wi-Fi, met my expectations perfectly. One minor downside was the check-in process, which was a bit slow. Additionally, a RM200 deposit was required, and they photocopied our IDs. However, this did not significantly affect my stay. I highly recommend this place for a staycation. The apartment has two rooms, a kitchen for cooking, and facilities for washing and drying clothes, which makes it incredibly convenient. Overall, it was a wonderful stay, and I would definitely consider returning.

We stayed at the Villa for a family of 4 - it was spacious, cosy, clean and had a beautiful scenery from the balcony. My parents loved the quietness yet we find it still convenient to head up to Genting via shuttle bus then cable car or grab. Breakfast buffet at the hotel was nice with varieities and service staff was also friendly. The highlight for us was the Awana Hotel guided trail as it was a family-friendly activity and we could walk and explore nature at the same time! It was family-friendly as it is a well-paved outdoor trail which allows wheel-chair bound persons or kids with prams to come along. Wing and Pat were very good guides who explained the history and the diversity of wildlife there thoroughly! The trail was also safe as there were other hotel staff (men) who came along to act as bodyguards and helped with safety as well as the buggy ride! We had the opportunity to head up to the waterfall as part of the clearwater trail and it was an eye-opening experience. We sat on the buggy for this as we had to embark up and down the hill. Overall, we enjoyed and appreciate the entire experience and will return again! (Ps: Other trails will open up next June!) 👏😍

Overall service was hospitable and the hotel is very clean. The entrance of the hotel is away from the crowded Genting area where there is a buggy to transfer you to the lobby entrance. Rooms were nice but a little small. Very limited food and beverages outlets and no gym and spa facilities.

La stanza è pulita, comoda e rilassante. Cond: L'edificio è un po' confuso, poiché il parcheggio al livello 7 è il lobby di livello 3 dell'edificio dell'hotel e dobbiamo andare al livello 12 per questa stanza dell'hotel. Rumore se molte conversazioni di PLP parlano al piano terra, soprattutto durante la notte. A mezzanotte anche un suono strano ... Non sono sicuro di quale suono è.

Please tell your customer services ( Malay female wearing light blue shirt ) to friendly & please don’t be arrogant. Please polite and hear when the client talk to you.. your client ask you for information , so please hear what client ask & please don’t act like a deaf 🤦🏻♀️