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Leggi le recensioni degli ospiti sugli hotel di Bengkulu

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Xtra Hotel Bengkulu
4/511 Recensioni
Situato nel centro della città, servizio amichevole, parcheggio spazioso, ma il pavimento è sporco, i piedi sono sporchi se non si usa pantaloncini nella stanza
Uresidence Bengkulu
5/52 Recensioni
Camera pulita e confortevole, posizione strategica, strutture ok, servizio amichevole per il personale
Wilo Hotel Bengkulu
4.7/512 Recensioni
Grande hotel e bello, ma non so perché mi sia stato dato una stanza di snob quando ho chiesto di non fumare.
The Madeline Hotel
4.5/517 Recensioni
Servizio molto amichevole, nessuna meno strutture ma provare le tute sono nella stanza, soprattutto comode, materassi morbide, comode cuscini
Amaris Hotel Bengkulu
4.4/535 Recensioni
The service at the front desk was very disappointing. On June 21, I returned to the hotel after returning from a business trip in Bengkulu. I informed the receptionist on duty at 6:00 pm that my room key (guest key card) had been lost, possibly dropped on the street, so I would need a duplicate key to open my room. The receptionist immediately said that if the key is lost, there is a penalty of IDR 50,000. This is the first time in my history in a hotel that a fee is charged for losing a key card when you want to request a duplicate key card. For me, paying IDR 50,000 is not an issue, however is it noted at check-in or on the key card that there is a loss fee for a lost key? Informing guests in advance is very important, especially since Amaris is part of a group of Santika hotels where I believe hospitality / customer focus is a top priority to increase the comfort of guests during their stay. This male reception with astonished face, still doesn't want to give out the new key, instead he says please contact the reception every time you want to open the room door. And the electronic system in the room is turned on manually, you don't need to use a room key, so for me it's strange. The hotel is willing to turn on the power system without power saving mode, instead of giving a new key to the guests to spend IDR 50,000 to the guests, which would probably be more expensive without power saving mode. I tried again to ask the reception for a new key, but the reception didn't budge, didn't even show empathy or apologize for the inconvenience. I asked to call the Duty Manager/FOM, however he told me they were gone and went home. I hope management seriously evaluates this process that puts the guest experience first and not the ego of a receptionist who has absolutely no sense of hospitality. Definitely, this is the first and last to stay in this hotel! No return to this hotel with lack of service.
King Suite Hotel Bengkulu
3.8/53 Recensioni
worth it untuk harganya, dan kebersihan hotel cukup baik namun pada kebersihan wc bisa ditingkatkan lagi seperti di area wastafel, bagian itu banyak sekali kotoran sisa sisa pengguna kamar sebelum saya, saya harap kebersihan toilet bisa ditingkatkan lagi

Domande frequenti

Informazioni di viaggio locali

Prezzo più alto69 €
Prezzo più basso3 €
Numero di recensioni121
Numero di hotel68
Prezzo medio (giorni feriali)17 €
Prezzo medio (fine settimana)17 €