Hotel Family-friendly a Bengkong

I visit Batam almost every week and this is my favorite hotel! Since July 22, I estimate I have stayed 40-50 nights in the past 11 months. On paper, this is a 3 star hotel. But the rooms and facilities feel like 4 stars, and the staff is 5 stars. A big Thank You! to all the staff who made my stay enjoyable. To Mugi, and the rest of the Reception staff, thank you for always being cheerful and helpful. Thank you the restaurant staff who are always helpful, even in the face of my unusual requests. And to the always smiling lady who collects laundry who makes always takes that extra step in effort and service. What is great: The rooms are largish and clean. The decor is bright and cheery. The bed, pillows and bolsters are the best in Batam. I get the best night's sleep here! The shower has good pressure and the water is nice and hot. And again, the staff is FANTASTIC! What is no so great: The breakfast is average. The WiFi has improved and is fast but sometimes there are outages. But this may be more of a Batam thing than a Hotel thing. What you may think is bad but is not really: The location. There are no shopping centers or shops nearby that you can easily walk to. But the location is actually pretty ok. Because it is near Nagoya, you can usually get a Grab in less than 5 minutes. And Grab is pretty affordable in Batam. The hotel is about 10 minutes from Harbour Bay and 15 minutes from Batam Center. It is 10 minutes from Nagoya hill and 15 minutes from Grand Batam. Plus, the hotel sits on a hill. From the top floor bistro, you can see the sea (and Singapore) 270 degrees around! Thank Ibis Styles Nagoya Batam!