Hotel in zona Batam Zoo Paradise, Bengkong

Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)

L'hotel è molto datato. Il colazione non è molto buono anche. E l'hotel sta facendo una rigenerazione sul pavimento, quindi puo' sentire tutto il boom e non puo'raffreddare l'hotel nel giorno. Sebbene la stanza non fumi, l'ospite precedente sembrava fumare, quindi all'inizio il bagno puzzava, ma la posizione è buona, è meno di 5 minuti a piedi dal Grand Batam.

Overall, my experience at Hana Hotel was mixed. While the room wasn't as clean as I had hoped, the bed was surprisingly comfortable. Despite booking a non-smoking room, there was still a lingering smell of cigarettes, which was disappointing. However, considering the affordable price, the stay was acceptable. If you're looking for budget accommodation with decent comfort, Hana Hotel might be worth considering.

I don’t give 1/5 reviews. I am only triggered when the cleanliness and hygiene is an issue. This hotel gave me a room that I had to walk through a smoke reeked corridor. When I went into the room, I got a room that had so much wordless shakes than nods of approval. 1) Toilet was not clean. There was mold. 2) Room had to be “perfumed” with a packet of something hanging on the air con duct 3) ALL the towels in the room were stained. Asked for a new set and it was STILL stained 😳. 4) No shampoo as a 4 star hotel. 5) Recycled bed room slippers ( of which I am fine ) but it was stained with dubious stuff. 6) Room picture hangs precariously over my head. 7) The extra bed I paid extra for came without a bed frame and was placed on the floor. Housekeeping said it is like that 😵‍💫 Management has to do something. The poor housekeeping got a hard time from me 🙏🏻

La posizione è un punto più. Nelle vicinanze del terminal ferry del Batam Center n un centro commerciale. Il personale super amichevole, quando siamo arrivati all'hotel, pioveva molto. Ma il nostro allenatore non può entrare nel parcheggio. Così il personale dell'hotel uscì al lato della strada n rifugio con l'umbrello n ci aiuta con il bagaglio.

Era una camera perfetta e confortevole. Tutti i dipendenti erano gentili e amichevoli. Il colazione era fantastico. L'ultima cosa che devo fare è ringraziare molto per il Organizzatore per preparare ciò che chiedo. Mi sono sentito così felice con mia moglie. Per me è stato molto piacevole qui e un paio di giorni di viaggio. Alta raccomandazione del gruppo ASTON presso BATAM. Sì.. 10/10 per me e mia moglie. 😊😊😊😊😊

Highlight of the hotel is its buffet breakfast which has a great selection in a comfortable setting. The room is clean has everything needed, bed is comfortable. We stayed at 506, a smaller room that’s street facing. Size of the room is fine for an overnight stay. The main challenge we had is noise. Music from the street went past 11pm and the next morning before 6am there is another loud speaker with dance music outside - this went on to about 7.30am. Not sure if this is a regular event though. Location of the hotel has an interesting selection of food stalls/shops. The nearby Nagoya Hill mall isn’t very accessible on foot as roads aren’ designed for pedestrian and pavements have some missing covers for man hole (not fault of this hotel - just that it may be safer to by taxi).

Relativamente nuovo hotel nella zona di baia del porto di batam. Le camere sono di dimensioni decenti. Le letti sono comodi.Il personale è amichevole e gentile. Molto cibo vicino a piedi a distanza. Il buffet per colazione è semplice. L'unico svantaggio è che il cibo è molto spezia. Spero che l'hotel possa offrire anche opzioni non spezie. La scelta di cibo è limitata. Desidero che possano aggiungere più varietà di cibo, ecc. In generale è un buon hotel per soggiornare per un breve soggiorno. 👍👍👍

Sono rimasto con mio marito nel 3505 per 2 notti. Questo resort è perfetto per tutti i tipi di viaggiatori, affari, coppie solitarie o famiglie! Una colazione decente si è diffusa fin dalle 6:00, in modo che si possa avere un pasto caldo prima di andare in giro. La sala di gioco è dotata di tavoli da piscina, dardi e tavoli da football - divertente per amici, famiglie e coppie. Una grande piscina per adulti e bambini, un tranquillo spa e una camera per bambini per i piccoli. La stanza, anche se alcuni hanno commentato che è leggermente datata, è molto ben mantenuta! Molti canali TV, la dimensione della stanza era spaziosa e tutto funzionava bene. Non dire che era molto pulito e luminoso con molta luce naturale. Siamo stati aggiornati alla suite, con una bella vista sulla piscina. Ci sono stati sempre i luoghi dell'hotel puliti. Ci siamo incontrati con il personale del paesaggio che teneva le loro piante a posto. Non c'era una sola foglia caduta nella piscina! Le letti solari sono stati tenuti secchi e puliti per gli ospiti. Tutti i membri del personale del Holiday Inn Resort Batam ci hanno certamente fatto sorridere con il loro amichevole servizio, vale a dire Dinda, Ocha, Raya e Angga (spero di aver scritto i loro nomi correttamente.) Non sono riuscito a ottenere i nomi del personale del ristorante durante il colazione Le cuoche, i cuochi vivi e tutti i servizi ci hanno salutati ogni volta che ci vedevano. Hanno presto pulito le piastrelle e offrono un caffè fresco di birra (la latte del caramel era buona!). Anche i kudos per tenere le nostre camere fresche. La posizione era leggermente fuori dalla zona della città, ma non avevamo problemi a trovare nessuno con Grab. Anche - i cookie di benvenuto erano stupidi! :)

Very good location with wet market just next to the hotel and plenty of spa/massage nearby and walking distance to shopping malls (very near BCS mall and just 8-10 min walk to Grand Batam Mall). A2 food court is nearby too. Given its centralized location, grab to various places is fast and cheap. Definitely a plus for its location. Complimentary hotel breakfast is good thou some food is cold, they immediately heat up for you if you asked for it; there is eggs, porridge, lontong and prata station too. For the low price we paid for the room, no complaints. Family suite room is huge! For luxury spa/massage lovers, pls check out Amartha Spa & Massage located at the hotel - be pampered and you will love it! We are very happy with our stay. Will definitely book this hotel again.