Utente ospite
31 maggio 2025
On arrival at 1500 rooms not available sent for food,majority of staff very unfriendly and no guidance given regarding facilities. Room pretty clean , electrical sockets not working and one actually fell out of wall, fridge also not working, inside door handle of bathroom broken unable to close door, pillows and beds extremely uncomfortable but size of beds good, showers had good power, electricity went at one stage , ppl were stuck in lifts , no rooms had power and again no staff on hand to help. Food- I have no words, the absolute most disgusting variety I have ever encountered, we paid all inclusive and ended up spending a fortune eating out, chicken sometimes raw, raw and cooked meat mixed, not even cerals or basic nuggets to keep the kida going. Pools in riwo safer for smaller children and definitelyadequatefor our kids ages of 2, 5 and 7, beach club a good addition but too faraway from hotel when bringing smaller kids up . The other two hotels are notably closer to the beach club. The food at the beach club bar (extra cost) was edible and quickly prepared. Food in Riwo is non existent after 10.30 pm Evening entertainment a joke but the animation team were kid young ppl who tried hard to make do with what they had to work with, we went to polynesia 1 night which had a far better display for all ages. Hotel also has absolutely nothing around it but taxi to benalmadena marinas were 30 euro each way
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