Boarders Inn & Suites by Cobblestone Hotels - Shawano

Very friendly, professional, and most accommodating! I was able to make a change to my reservation the day we checked-in without any fuss or fee. The staff is awesome! If I find myself back in Shawano, here is where I'm staying.

The hotel was very clean. Staff were very friendly. Room was clean and beds were comfortable. Definately would stay again.

Bad Timing Staff was great and trying to make the best out of a bad situation. There was no drinking water due to a pipe issue. We were given bottled water to brush our teeth, drink, etc. So no coffee in the lobby or at breakfast. We were looking forward to the pool but it was closed. I work in hospitality and understand that stuff happens. An offer of a discount for the inconvenience, getting a few gallons of coffee from the restaurant next door for guests…something like that would have gone a long way. Beds were comfortable and the selection of pillows was great. Hopefully they don’t have to deal with something like this again!

Lack of care for customers.. Day we arrived they had no water. Had to wait 2 days to be able to shower and for the rest of our stay we could not use water for drinking of any sort.. Would have been nice to get some sort of discount!! Clearly don’t care about there customers..

Wish i booked somewhere else. I booked this place as they had the best looking pool in the area. We get there and the pool is closed and has been for awhile. Asked for a discount as the pool is why i booked and told no. Wi-fi barely worked. If we got on, we got kicked off. Even the tempertire felt like what we set it, it was very humid in our room. Sheets just stuck to me as i slept. I did not get wht i paid for

Did not like that the Jacuzie tub in our room did not hav e grab bars for entering and exiting and did not have an anti-slip mat for safety.