WeStay Suites - Belle Chasse

The refrigerator was sitting out in the room because the plug was too far and no one bothered to get an extension cord. It appeared to be fairly new paint and decor but the floors and furniture had stains all over. Checkin took at least 30 minutes and I was the only one checking in. They blamed this on the ******* process but a man behind me (who got disgusted and left) said it was very slow for him as well.

Took a little while to get checked in other wise everything was clean and convenient to stay.

Really disappointed, was the worst experience ever😞 We arrived at 2:10 pm because they charge my debit card at 1 pm twice and how I booked 2 room I thought was both room separated but at my arrival the receptionist said that the check in was at 3 pm I completely understand and I said ok and I went to other place making time. I went back at 3:08 pm and then appear only one room available, we was 4 adults and 2 kids one of them infant but the other teenager imposible fit in one room. I showed her my reservation from ******* web and the two charge on my debit card and after a called she only told me sorry and that all of that was Expedia's fault because they send the reservation wrong, I explained her that I didn't care faults I just need the rooms because my 1 years old girl was really tired after 6 hours trip, but the receptionist just said sorry again and she gave me a paper with a few hotel that I could try to get a reservation myself. That left me in terrible rain with wind, a crying baby and a two-hour trip through traffic to get a new hotel downtown, which was not what I was looking for because I had chosen that hotel because it was close to my husband's work. A completely disaster 😡

Smelled like mildew. The carpets were horrible. Just overall would never stay there. I left 10 minutes after check-in.

The area was very pleasant and nice very easy and convenient to my job…..

Came with my best friend for an event. Hotel was clean and comfortable.

Traveling do to work. I originally book one day because that’s what I needed at that time. Job was extended, so I ask to extend stay. I look online and at other vendors and both had rooms available however front desk told me that didn’t. So I just booked another room online and ask can I just keep same room. This would have not only been convenient to me but also one least room housekeeping had to clean. After calling back a few time I was able to keep same room! Why do people have to make simple situations so difficult. Horrible customer service! Or maybe lack of training.

Very Quite and very good room.

We usually stay here every time we come to belle chasse and never had any complaints but this visit we were disappointed in the room.Looked dirty,