nafisa s
5 gennaio 2025
The resort is beautiful, good for families, wellness, and has great rooms and a mini bar, many seating and gathering areas, plenty of food options, and is clean, but there is a lot that needs to be improved, such as more food for kids, food labelling, allergy awareness, and creating space for families with children only because there were times when we couldn't get enough space.We experienced a long wait for a seat at dinner, and were unaware that some countries celebrate Christmas on the 24th, which the hotel accommodated with a special event on Christmas Eve. However, we are aware that Christmas is traditionally celebrated on the 25th, leaving us without a special dinner or celebrationnon Christmas day, We missed the traditional Christmas celebration on December 25th due to a lack of special dinners and WiFi issues. Additionally, we were dissatisfied with the food catered at the private event. Also, there wasn't much to do because it rained much of the time, and the kids were bored because we had planned several trips to have some fun. There are some nasty and racist staff members at dinner hall, as black families were treated differently than white families during the service. The middle-aged lady with glasses at reception was doing an excellent job, and I adored the cats. We definitely be back during summer and definitely recommend it to people with families.
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