InterContinental Beijing Sanlitun

During my stay at intercontinental Sanlitun, I was impressed by the cleanliness of the rooms and the smile of the reception desk and guests, especially the excellent management ability and meticulous care of Manager An and Manager Yang of the hotel. The professional performance and attentive service of the two managers are the best proof of the quality of intercontinental Sanlitun. Five star reviews, well deserved!

The hotel room was amazing. We paid to upgrade to a Jr suite and the bath tub was the highlight of the room! Very cool layout for the room and funky modern decor. Staff were lovely in the bussines lounge and very helpful. All spoke enough English too.Loved the seats in the elevator and these were great as the elevators were very slow especially being on the 20th floor. A few downfalls. The food in the business lounge. We paid for this as it's the Intercontinental so were expecting great things. The food was very disappointing. Nothing special at all, very limited and basic. Not what you would expect from the intercontinental brand. Very disappointed. We would stay again at this hotel maybe, but definitely would not bother with the business lounge package sadly. The swimming pool looks nicer in the photos than in real life. The most outrageous thing was them charging 200rmb pp for a swim cap. We had just come here from the Four seasons where they not only have a stunning pool just like their photos but also gave complimentary swim caps if you did not have them. The service for the swimming pool was not great at Intercontinental either and put you off even wanting to go in.

Amy Yang's service was very attentive and professional. Her quick response and careful arrangement made my trip more enjoyable. Momo Wang provides very useful information when we have questions and takes the initiative to ask about our special needs and arrange for us. Make sure our stay is perfect. I really appreciate her professionalism and enthusiasm

Great one night staycation with friends to celebrate an early Christmas party. We used the pool and the gym plus the lounge where we enjoyed playing games.

Momo and Amy service was good and efficient. Thank you for good service and pleasant stay with us.

Best breakfast I had in my life. The selection was insane they had everything u could ever eat it seemed 👌