Hilton Beijing Wangfujing

Grazie a June Liang Xinwen alla reception, la comunicazione è stata fluida e la festa che ho avuto con i miei amici è stata molto felice. Ho offerto champagne 🍾 e bevande 🥤, frutta 🍎🍑 e torte 🍰 ci ha anche regalato gli orsetti Hilton e ci ha aiutato con la stampa! Sceglierò di nuovo Hilton!

La posizione è eccellente, il servizio è eccellente e le strutture delle camere sono superiori a quelle di hotel simili. Se si presenta la situazione, la tipologia di camera può essere aggiornata tempestivamente. Devo dare un pollice in su alla paziente e meticolosa reception Robin!

The Good: We arrived to find our rooms upgraded to larger ones (though I’m not entirely sure that’s a plus). The rooms are massive—over 50m²—with a walk-in closet, a bathtub, and a large bed. The location is excellent, just a 2-minute walk to APM Mall and right next to Wangfujing Street. The Bad: The hotel lacks a proper driveway at the lobby, and there's a staircase leading up to reception. We’re traveling as a family for two weeks in China with three large suitcases and two smaller bags, and the doorman asked me to carry everything up the stairs myself. The rooms are in dire need of renovation—many fixtures are falling apart. In one room, the glass on the coffee table slid off when my kids accidentally leaned on it, which was quite dangerous. Both rooms we booked were in similar poor condition. Housekeeping was inconsistent—they cleaned one room but skipped the other until we asked. Toiletries were limited to just a shower cap unless requested. The hotel claims this is part of an environmental program, but oddly, the other room was fully stocked, making the excuse feel insincere. Because the rooms are so large, some areas were dusty and not properly cleaned. Lighting controls are also a hassle—there’s no master switch, so you have to walk around turning on multiple lights just to brighten up the space.