The PuXuan Hotel and Spa

Che soggiorno fantastico al Puxuan Hotel! Il personale è stato gentilissimo dal nostro arrivo fino alla nostra partenza. Hanno preparato tantissime prelibatezze per me e mia moglie e ci siamo presi cura di tutto! Torneremo sicuramente e soggiorneremo lì quando sarò a Pechino!

La cosa più inaccettabile è che la stanza continuava a fare rumori senza motivo di notte. Quando ho aperto le tende, ho visto un edificio fatiscente molto strano di fronte. Ho preso nota per renderlo più silenzioso quando ho effettuato l'ordine mi hanno chiesto quali fossero le mie esigenze prima del check-in e mi è stato chiesto di nuovo al momento del check-in. Sento che non c'è coordinamento e collegamento tra i vari reparti dell'hotel. Anche nelle ultime tre notti del mio soggiorno sono stato sempre svegliato alzarsi e avere incubi.

TBH I was so regret to book THE PUXUAN Beijing this time, especially when I found so much inconvenience with little baby. It’s a good designer hotel and may be prefectly fit couples, biz man, tourist who can really enjoy this place. However it’s a nightmare to my family: 1, The environment temperature is extremely low in the public areas, specially the entrance, cold like a refrigerator. 2, look at the drop light in the middle of their hotel living room, if your height is over 178cm, your head must get hit just like me, I bumped like 20times during my 2days stay. And their staff told me this light is the same in each of the hotel room. Trust me, the light is steel made, very hard. 3, I asked for a baby bed and they did provide me, guess what, the bed size is only for BABY (below 12months). My son is 16.5months so he can’t sleep in this bed, I have to live in another hotel because I compromise my place to the baby who has to sleep with his mom. Moreover, their baby bed is also steel made, no coverage around the fence, I won’t risk to leave my baby to sleep inside, he might hit his head every time he rolls on the bed, just like I did in the living room. 4，I gave 4 stars only because Ms. Han the on-duty manager, after I complained above, she react very fast and provided me disappointed solution (free additional bed) lol… hilarious… I don’t think the hotel management got my point, anyway, I didn’t accept any other complimentary that they offered except I wanted delay checking out ( baby’s afternoon nap), Ms. Han was quite kind and offer us baby noddle soup because my baby got cold and running fever - not sure if it’s because of their air-conditioning. In summary, don’t suggest any family (with little baby) to try this hotel, there is not any facilities designed for children, all their furnitures are made by hard woods and metals with sharp angles, it’s very dangerous in my eye as children can’t help themselves getting injury occasionally. Besides, if I was traveling or only with my wife, this is a perfect place, great food, amazing designing, top class facilities for adult to stay.