Recensioni su Yanqi Hotel, managed by Kempinski

Hotel incantevole con ristoranti meravigliosi. Personale molto cordiale e professionale. L'hotel è pieno di grande arte, arredamento e atmosfera. Solo un posto affascinante.

Abbiamo trascorso 2 notti meravigliose allo Yanqi Hotel. Il banco della portineria è stato estremamente utile. Poiché stavamo festeggiando il nostro anniversario, l'hotel ha organizzato la stanza con petali di rosa e una bottiglia di vino che è stata molto gentile. L'hotel è pulito e tranquillo e la colazione è ottima. L'hotel ha un'ottima palestra e piscina coperta.

Love this tranquil and scenic hotel. One of the best hotels ever stayed. Service is very good and room was clean, spacious and comfy. The view of the Yanqi Lake is fanatic where you can see sunrise. The pagoda next to the hotel was quite a view especially at night. The landscaping is also flawless especially during the time I visit in Autumn where you see the colorful foliage. The hotel is situated close to Mutianyu and Jinkou Great Wall sections which is very convenient for my hike in both sections during my stay. Highly recommend this hotel.

Really nice resort, staff are friendly, the room was lovely and the staff were all very enthusiastic. As we were traveling out of season it was very quiet and we got to enjoy the frozen lake mostly to ourselves! Will definitely be back, probably during a different season so we can fully appreciate the local areas beauty!

Great service and meals. Gorgeous and spacious room. Very pleasant experience. Will come again!

Excellent location. The Yanqi lake area is wonderful and it is possible to walk around or ride a bike to check the scenery. Service at the hotel was also great, every member of the staff was very helpful and we did get an upgrade to our reservation. Breakfast had plenty of options and the dinner buffet was also tasty. We strongly recommend this hotel to any couple wanting a relaxed experience.

Super hotel, super staff, super experience

第一次帶六月齡寶寶出行，選擇了雁棲酒店，感謝前台小陳的貼心服務，因為帶孩子不方便給我們免費升級到了主樓，並且給房間安排了圍欄和嬰兒床（寶寶太小沒睡嬰兒床，還是跟我們一起睡的大床）我們房間陽台正好可以看到雁棲塔和會議中心，景色不錯，酒店一層是中餐廳和西餐廳，二層是大堂。餐廳外面就可以看到雁棲湖，邊用餐邊看景，真的很棒！酒店裡還有小童樂園，適合大寶寶，我們就進去逛了逛，還有健身房和泳池，都非常棒！總之，下次等寶寶大點了還會再來～客房有幾個小問題建議改進:1.沙發上有頭髮絲，沒有清理乾淨2.洗澡淋浴水流很小，水壓不夠。並且，晚上洗的澡早上浴室門口還有好多水沒下去，積水明顯，容易滑倒。3.廁所和洗漱台的垃圾桶略顯簡單低級，鐵桶一踩聲音很大，還裝不了太多衞生紙，這麼好的酒店感應式垃圾桶應該花不了多少錢吧？總之，瑕不掩瑜，服務還是很貼心的，酒店裡的風景也適合推車帶寶寶遛彎玩耍！（酒店空調有點涼，帶點薄毯子給寶寶蓋哦）

雁棲酒店位於風景如畫的“世外桃源”雁棲島上，環境優美，雅緻幽靜，每一位工作人員都很熱情，特別感謝值班經理值班Shirley給我們免費升級了房間，不僅人美，服務專業、耐心用心。總之是一次非常滿意的入住體驗

雁棲酒店不愧是APEC會議建築作品和凱賓斯基酒店管理的強強聯合，住宿一晚超出我的預期，可以説是我住過的最好的酒店。酒店所處雁棲島已經整體開發管理為豪華酒店生態的品牌，不僅包括酒店綜合樓，還包括多棟別墅樓，可以整包也可以單住房間。島上樹木葱蘢，綠草茵茵，松石造景，賞心悦目。島上衹有一座橋與外界相連，非常安全幽靜。酒店硬件設施高檔，智能馬桶是我第一次住酒店碰到。服務非常到位，我的旅行包第一次享受了行李車服務。自助早餐西餐很有特色，自己切法棍吃，培根、香腸、煎蛋都很地道。就餐環境在高大的湖景大廳，高端大氣。游泳池也用了，難得鼻炎沒有犯，可以證明水質相當可以。 整體而言，這次入住非常滿意，世外桃源般的感受。

前台YOYO熱心服務，為我們升級了主樓房間和提前入住，非常感謝！酒店整體服務滿意，游泳池人少水温適合孩子游泳，觀瀾餐廳的飯菜味道可口，服務員細心的撿到我掉落在地上的房卡避免了不必要的麻煩。房間飲用水添加及時，唯一美中不足希望房間地面衞生最好能徹底吸一吸，看到雙床間隙靠牆位置有很大一片蜘蛛網🕸️。早餐自助餐還比較豐富，煎餅餛飩都不錯，但某日用餐時發現擺放餐盤附近有蒼蠅飛舞，讓人頓時沒了胃口，希望以後可以進一步改善！總體來説還算不錯，給所有服務人員點贊，辛苦了！

房間很乾凈，很大，環境超級好，apec的會址果然名不虛傳，園林式酒店，湖景，山景，青天，綠樹，鳥語，蟬鳴，酒店內部裝修也很大氣，去過很多酒店，特別大氣的很少，國家的審美永遠可以相信。 早餐不錯，5星水準，種類很豐富，有現烤西點很好，去過其他酒店很少有，其他的差不多5星標準吧。 最重要的事，特別想感謝前台【俊傑】，幫忙升級了房間，態度很好，很熱心，關鍵是長得好看，聲音也好聽哈哈哈。下次來還希望看見。

雁棲湖酒店坐落在雁棲島上，綠樹環繞，草木茵茵，13棟𡋾墅設計風格異中有同，人少景美，絕對是夏日休閑的好去處。特別是前台的帥小夥俊傑服務熱情周到，把客人的入住感受放在第一位，有問題及時解決，讓人感覺有如歸家一般温馨。還有三層的服務員王姐，晚上十點左右讓幫忙解決電視無法播放的問題，她快速熱情，及時溝通，還主動給孩子送了飲料。這個灑店值得再來！

入住時前台工作人員小柳親切熱情，看我們帶寶寶優先幫我們安排入住，好評！水療中心Mary按摩手法嫻熟，特別舒爽，好評！下次帶寶寶出行還會優先選擇雁棲酒店！ 美中不足的是預約登雁棲塔時某男工作人員不耐煩與賓客產生爭執，服務行業還是要加強服務意識！