Days Inn by Wyndham Austintown

The manager on duty today was absolutely heartless and rude. She isn't trying to work with me an won't even give me a key. To get back into my room if I had to leave to get the money.

The front desk lady, Lela was absolutely rude and very non understanding of my situation and was full heartedly wanting me to sleep in my car, along with my dog, and 3 other people. Even with me crying and unable to muster a sentence. She smiled and continued to grin at me asking me " it's not my problem you're homeless, what do you want me to do? "

Smoke detector was missing and the room had an unpleasant odor.

New owners, many things need to be fixed, phone line unconnectable, toilet running, not so clean, has a lingering odor, dirty sheets. TV outdated. caulking.

Never again. First thing I noticed was driving around the building. The one large parking lot was right next to the doors on the outside of the hotel. Not so much for the inside rooms. Not only did I NOT see a way to walk from the big parking lot (the small one only held 6 cars) through the hotel, it required a long walk to your room, hopefully on cleared sidewalks. Then when I got to the room, I closed the door and saw light coming from the bottom of the door. Where there's light, there's cold air. It was 7 degrees in the middle of winter and cold air was coming in the bottom of the door. No wonder the heat was on at 75. Without that, the room would have been freezing. I had to stuff a towel at the bottom of the door to keep the cold air out. Then I realized that after trudging through the snow to get to the room, there was no carpet or rug to put my now snow-covered shoes. So I put those on top of the towel at the door since everywhere else was going to leave puddles. When I went to the front desk to get a fork for my dinner, I informed the front desk who offered to move me, but I didn't feel like packing everything up again just to move elsewhere. I just dealt with it. And the next morning didn't get any better. Go to take a shower and the water only gets to about 60-70 degrees. Not nearly warm enough to take a shower. And the breakfast? It was whatever they picked up from WalMart the previous day. Great Values juices, etc. I grabbed 2 blueberry mini muffins and left.

I enjoyed my stay here. It was clean, had comfy beds, employees are friendly and helpful.

Everything was wonderful but they need to put a wall up on the outside cause you hear the traffic all night long

Hotel was a bit "overstated" in the hotel app details. Said it had a hot breakfast, pics showed (2) waffle makers and (2) warming pans for eggs and potatoes or bacon. There were none of these items present when we went for breakfast at 6:30. Hotel was an older hotel, room was a little dirty, only had 2 bath towels, heat was good, bed was comfortable, room appeared much larger in the listing pictures, in actuality was quite small. Was extremely quiet, that was a plus and was quite enjoyable, able to get a good night's sleep. For the advertised price I guess it's not out of line, you get what you pay for. With the high star rating and the pics I saw I was expecting more. Good surroundings, seemed like a safe, busy area.

When I booked, I specifically chose "NON-SMOKING" room. When I went inside the room, I could smell that the room was smoked in!!! Also when I went to the sink and flipped the light switch to "ON".....it didn't work. Either the light was blown or the switch was faulty. Housekeeping had to know this when they cleaned the room after the last guest stay so they either didn't report it or they did but nothing was done. The wall mounted hairdryer was hanging out of the wall!!!!!! And the bed was like laying on a brick. My entire body was extremely sore after a few hours!!! I would rather sleep outside on a park bench for the night before I stay at that place again!!! Book this hotel at your own risk. All this hotel is good for is if you wanna go there to have "A GOOD TIME" for a few hours.