Vista Sol Punta Cana Beach Resort & Spa

O local é muito agradável

My expectations due to others review was not good, but I do recommend this Resort it’s really good for the price

Some of the staff was a little bit rude and bored. We were treated a little bit bad by some of them. However, there were very good staff in the hotel like the lady’s in the Spa, I loved them. Not much variety about the food but, it was okay. My fridge didn’t worked but it was okay since I wasn’t in the room for more. Overall, it was a good stay.

Most of the front desk employees were HORRIBLE!!! It took us seven (7) hours to complete our check in process!! Everything they told us on line were nothing but BIG LIES!!! Very disappointing and frustrating service! Reception staff HORRIBLE

My family recently stayed at Vista Sol Punta Cana and overall, my experience was mixed. The hotel rooms are spacious and quite cold which my husband enjoyed. I did enjoy that the hotel was on the smaller side so that we didn’t have to walk miles to get to either the beach, pool or dining area. One aspect of my stay that was disappointing was the buffet. While the food was decent, I found that it was the same options day after day. For guests staying for an extended period of time, this could become monotonous. Additionally, I was not a fan of the main pool. It had a strange odor that reminded me of stinky feet, which was off-putting. It made me reluctant to spend much time there. I also wanted to mention my experience with the beach area. Unfortunately, I found it to be quite disappointing. There were a lot of pine needles scattered around, which made the area look unkempt and not very clean. It was not the picturesque beach setting I had hoped for. Furthermore, the layout of the beach area left much to be desired. The lounge chairs were all placed very close together, leaving little room for privacy or personal space. It felt crowded and cramped, with limited seating options available. This made it difficult to find a comfortable spot to relax and enjoy the beach. Overall, I would say that Vista Sol is more of a hotel than a resort. If you are looking for a place where you will be catered to and have all of your needs taken care of, this may not be the best choice.

The first night the ac stopped working. They took a while to fix it. For three days they didn’t clean the room even though I gave them a tip. Upon leaving I asked for a late checked and they charged me which in USA they wouldn’t and they didn’t want to help me contact the taxi service I paid for. The drinks were the cheapest and so was the food. All inclusive means the cheapest stuff I wish I knew!