The property itself is beautifull, its so exotic with all the trees, its just beautifull no matter day or night! The resort is big, but you can still walk it, from the lobby to the beach its about a 10 minute walk! Infortunatelly there are some downsides, most of the staff is nice and friendly, but I've never heard so many No's in a hotel before, it feels lile they just don't want to work and interact with people! Also if you need a reservation for one of the restaurants good luck, we were a group of ten people and all of us had to try to make reservations at different restaurants and most of the time it was a big hustle! On our last day I asked someone to come and help us with the luggage, because we were two girls with pretty heavy suitcases and our room was quite a walk from the lobby, I called earlier to see if they offered that service, the answer was yes of course, you will have someone there at the time you requested, then when I saw how things were going I decided to make sure they got my request and the guy at the front desk said no we don't have it, but I'll send someone right away! Suffice it to say, we had to wheel our very heavy luggage all the way to the lobby in the hottest day of our stay there! Its just very disappointing! Its the little things that can change the outcome of our opinion of a resort, that is so beautiful!
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