Joia Bávaro by Iberostar

Picked a Swim Out w Butler. Everything nice until the morning when we found out we were next to the loading ramp, had to move due to unbearable noise. The app for texting the butler is worthless had to use wassap w them. Butler svc adds no value, you can do what they do for you, all they do is relay everything to others and do not get things done faster (1 buttler per floor). Now, the rooms were nice, facilities clean, quiet, no kids, no regueton. Shows were nice and staff was friendly. Food and drinks were good. I would recommend it for a peaceful retreat. 4 nights was enough. Must go to Coco Bongo in the Gold Members section (eat before)

The friendliest staff ever. Very clean and safe. Quiet and relaxing. Excellent food quality.

Our stay at JOIA Grand Bávaro was exceptional. Everything from our arrival, stay throughout the week, and departure went smoothly. The staff were friendly, and the room was cleaned well daily. Beach was beautiful, and the spa was a nice experience. The variety of food was great too. Dining options were the best compared with other all inclusive resorts I have visited. Our stay was relaxing and wonderful.

From the moment we arrived everyone was helpful and friendly. They helped with anything and everything we could ask for when it came to dining and activities (like the catamaran). And house keeping was more than on top of their job. They came by twice a day to check the room and turn down the bed plus the mini fridge stayed stock. Thanks for the birthday cake and champagne as well!

Loved everything about this place. Will definitely return and recommend! If I had to say anything it is that they could use more hand sanitizer everywhere.

The staff was wonderful and accommodating We've been there 7 times and will be returning nest year