Alliance Palace Batumi

الفندق موقعه بطل يعيبه الزحمة

*SECURITY IS MASSIVE CONCERN* NO CLEANERS FOR OVER 10DAYS ##Location: The hotel is ideally situated, with shops, restaurants, cafes, a bakery, and a ****** all nearby. ##Capacity: During our stay in early November, the hotel wasn’t very busy. However, four lifts may not be sufficient during peak season. ##Rooms: The rooms are well-shaped and comfortable. Unfortunately, the cleaning staff were rarely seen; despite our requests, we only encountered them once in over ten days. While the room includes a washing machine (but no dryer), we managed our own towels and bed sheets. The kitchen is equipped with some cooking tools, sufficient for preparing simple meals like pasta. The balcony offers a nice view that would be even more enjoyable in the summer. The bathrooms often had a lingering odor, and significant amounts of hair in the showers clogged the drains, resulting in standing water during showers. ##Service and SECURITY: The receptionists were not particularly helpful, especially during a security incident when a drunk guest caused a disturbance and pushed my friend. We chose not to involve the police to avoid unnecessary complications. The hotel lacks adequate security support. One friendly receptionist did assist with language translation, but her manager only spoke Georgian and took no ownership of the situation. ##Overall: While the location and rooms are great, the lack of security and responsive staff is concerning. Guests should be vigilant and prioritize their safety during their stay.

Great apart-hotel with an excellent location and service, staff is a very helpful especially Mariam (supervisor), Megi, and Luka.————————————————————————————————————————————————————————————————————————————————————————-

Overall, the experience was quite positive, rooms are well-equipped, good soundproofing, but don't expect high service at this hotel. On the negative side, each room is connected with a separate WIFI and if there is a problem with the router (as happened to us), even a lot of efforts at the reception were unable to solve it.

Top accommodation, top service, superb view, friendly people especially Giorgi. We would recommend this hotel to everybody! Excellent for families with children. The beach is at the other side of the street. Very clean and spacious rooms.

We are in the apartment hotel for 5 days 4 nights. We received good service from Mariam, Marita and Ani. Clean room service. Inviting lobby. Polite people. We are in the apartment hotel for 5 days 4 nights. We received good service from Mariam, Marita and Ani. Clean room service. Inviting lobby. Polite people.