DoubleTree Resort by Hilton Hotel Penang

The property is perfectly located in a quite pocket of Batu Ferringhi, minutes away from the hustle and bustle. Plenty of activities for the kids. Great swimming pools. The staff were very welcoming and checked in everyday if we needed anything.

Nice and beautiful hotel.. Staff are friendly n helpful.. Definitely will stay here again..

The best stay for us. Really appreciated the way they celebrate us came.

Customer service was top notch, very friendly staff. Special thanks to Ember who helped to change our room nearer to the lift as our elderly folks are not able to walk far. Breakfast was superb, lots of variety. Bed was comfy, we had lovely snooze. They even have a kids club where your kids can spend some time playing in there - a rare feature even among 5 stars hotel nowadays. Swimming pool is shaded by the hotel building in the morning so we could swim till noon and don't even feel any heat from the sun, but the opposite happens during the evening where the sun is fully blazing down on the pool. We went during the weekdays so there were less people but during weekends, you could barely swim around. Now on the not-so-good things - the car park is all stairs, no ramp, totally not friendly to the elderly and had to carry my luggage through the stairs. And you still need to pay RM 3 per day for it!! The hotel is across the road from the beach so you have to walk across a bridge and a deep long stairs down to get to the beach and it is quite dangerous, esp for kids and elderly people. All in all, we enjoyed our time there but there are many better hotels around Batu Ferringi.

Love this hotel for its friendly and helpful staff, and cleanliness! Only downside is that the hotel is quite far from the main area - but works for me as we have a baby and would only plan max 1 or 2 activities a day anyway :)