Recensioni su The Concept Hotel KL - Batu Caves

Soap dispenser and bathroom exhaust fan does not work properly have already informed reception however no action taken everytime was told that maintenance people cannot come, Small cockroaches was found inside the bathroom and crawling inside the room. One of The lift that has staircase at G floor doors does not work properly as the elevator door does not open when the lift arrived at g floor and usually smelly odors can be felt during midnight time, already informed the front desk staff that wears spectacle that works during the morning shift regarding this experience few times but I was told there is nothing that she can do about it because this not her problem and she told me that this is hotel owner responsibility , no courtesy to apologize regarding the inconvenience and refused to feedback to management team.. The other reception staffs are very humble and attentive to customer request. Overall good stay at this hotel just minor issues found as highlighted above.

too high price for budget hote where else budget hotel around here is rm50 belowl and housekeeping service bad always. always no time to do housekeeping. reception staff not friendly

This hotel is awesome, despite its a two star hotel, it has a strong air con Daikin, and a ceiling fan, it has all the basic amenities like disposable toothbrush and 3 in 1 shampoo and shower liquid. On top of that I get to have a nice Mountain View from my room window 😬

Always stay here.. recomended.. kedai dekat, cuma public transport xla dekat.. bilik bersih n selesa.. akan dan akan repeat..

Worth the money, room clean but kind of smelly. Noisy due to next to highway if u opt for room with window. Overall for a night stay considered good

My first time worst ever.stay for 4days..nnthe deduct my depo..dissappointed.

This time I got not really nice room as before. Kind of smelly But the staff was nice

The hotel location very nice. Near batu Caves. The room very clean and nice. Will come back stay again.

Good services and long stay here. Always good response and fast action. Tq...✌✌✌✌

Very good environnment at this hotel .. reecomended to all want to stay here .

Good location and great hospitality. Helpful staffs and attentive to customer's request. Would definitely recommend this hotel.

I really love to stayed here so comfortable

Outstanding service! The staff was attentive and helpful, making my experience exceptional.

Good hotel in batu cave 👍 Very clean Good amenities Fast check in & check out