Hotel in zona Pasar Jodoh Baru, Batu Ampar

Sono stato molto contento di rimanere a Yello Harbour Bay perché tutto era grande qui. Situazione molto strategica e facile da raggiungere dal porto o dall'interno della città stessa. L'hotel dispone di biciclette elettriche e biciclette per noleggiare, gioco in camera, posto frigorifero e altri spazi sociali.

Stayed between 12 - 14 Dec 2022. The hotel is about 5 mins walk away from Harbour Bay Ferry Terminal. There are 2 Circle K across the hotel and the stretch of seaside restaurants (Wey Wey, Alco) is about 2 mins away. Nearest supermarket, Go Go Supermart is located approximately 5 mins walk away from the hotel, located beside Swiss-Bell Hotel and underneath the defunct Harbour Bay Mall. Hotel's Front Desk is friendly and able to communicate in English. I was asked to consider upgrading my room at a special price (~S$9) as the room I booked was small. I agreed since the offer was much larger and came with a balcony. Regrettably, my room was only ready at about 3.30pm, 30mins after the check-in time at 3pm. My Room (207) is in a slightly run down condition with uneven floor tiles, cracks and paint peeling on the walls, water ponding at the toilet drain outlet next to the toilet bowl. The cleanliness is bad too with stains on the covers of the bed, pillows, blanket. The furniture surfaces in the room and balcony were dusty. Water pressure in the shower was adequate but the hot water only lasted for about 5 mins. Bath towels were unavailable during check in and only available at 4pm according to Housekeeping. I left for dinner at around 5pm and the towels weren't delivered yet. Thankfully, they were there when I came back. The view on my balcony was partially obstructed by the hotel's signboard as it is located directly above the hotel's arrival lobby. The corridor was dark most of the time with only lights at both ends. During my stay, I've only encountered the lights for the whole corridor switched around 7pm only on one evening. Breakfast is provided Sweet Corner Restaurant at Level 1 of the hotel between 7am to 11am. The food was simple with options of rice, noodles, porridge, white bread with condiments. Style of the staples and complimenting dishes varies daily. Eggs can be ordered from the staff. Choices available were Sunny Side Up, Soft Boiled, Omelette. The options for beverages were tea, coffee, and orange juice made from highly watered down concentrated syrup. I also have 2 of my lunches there; once while waiting for check-in and once before check-out. Staff were not eager to serve though but still gets your order right. Waiting time for my lunch to be served was about 10 mins. Located at Level 1 is also Alamanda Spa & Massage, which offers various types of massages and spa treatments. They have a beautiful section on the rooftop of the hotel but it could be only used for the higher tiered packages as I was always led to the rooms at Level 1 twice for my Tradition Full Body and Totok Wajah massages. Grab can pick up at the hotel. Please note that Grab are not able to pick up passengers at the Ferry Terminal and some Hotels and Shopping Malls. You might have to walk a distance away from these locations to board. Nagoya Hill Shopping Mall and Batam City Square Mall (BCM) have dedicated Grab Points at the Pintu Timur (East Entrance)

Il hotel è stato accolto a 8 o 9:00, perché non potevamo stare in piedi l'hotel che abbiamo accolto prima. Era così felice di avere una bella camera deluxe per noi in questo momento. Il personale era molto amichevole e accogliente. La ricezione ha anche accolto la mia ultima richiesta di sorpresa di compleanno per il mio hubby a mezzanotte. Erano così carini!! Prepararono una torta di lava di cioccolato con una candela di compleanno e un felice compleanno aspirante sulla piastra. E due persone cantavano anche una canzone di compleanno felice.Hubby era molto sorpreso. La stanza era grande - spaziosa con divano e sedie a mano con mobili incantevole, tutta la stanza è molto pulita con un piacevole ambiente, le strutture della bagno erano grandi, e il letto re e le mutandine erano così comodi che ho avuto il miglior sonno in molti mesi! Il miglior sonno è stato certamente l'accento della mia vacanza questa volta intorno 🤭 La posizione è fantastica, così vicino al centro commerciale Nagoya Hill, tutto quello che abbiamo dovuto fare è andare solo sul retro. Non sono davvero un'acqua cosi' piena è buona per me. Abbiamo avuto una grande vista dalla nostra stanza, e' stato un piacere e un risarcimento per il cattivo servizio che purtroppo abbiamo dovuto ricevere dalla prenotazione precedente in un altro hotel. Le camere sono davvero così belle come le foto che hanno caricato. Abbiamo fatto davvero il nostro giorno qui al Grand I Hotel. Grazie a tutti i dipendenti che ci hanno servito durante il nostro soggiorno 28-30 Gennaio 2023 alla Room 627. Siamo davvero grati per una splendida vacanza e esperienza di compleanno qui. Ci ritroveremo certamente quando torneremo a Batam. Mantenete il buon lavoro!

Good stay considering the location and the price. Very convenient ; connected to the the mall and ferry terminal . No worries about rain or hot sun. Access to the beautiful walk near the ferry terminal with lots of good restaurants and bars.

Great hotel in a great location! I booked 3 rooms for my family of 10 (6 adults and 4 kids), and we all enjoyed our stay. The breakfast was very good with a lot of variety. This was my second time staying here, and we will definitely come back again during the school holidays. Highly recommended! Oh, and almost forgot—it was my father's birthday, and the hotel staff did a small celebration for him. They decorated the room with a cake and a cute towel cake. The staff are so good and friendly.

Nice birthday trip, big room, nice and clean, all staff very friendly and helpful, housekeeping staff give a cute towel cake for surprise, GOOD

When we arrived at 1400hrs (hotel local time) to check in, unfortunately rooms are not ready. Coz thinking that we can fresh-up in the rooms before proceeding to our spa appointment (at 3pm), we are unable to do so. Therefore, we hv to leave our luggages n bags of shopping stuffs at their luggage storage point and to proceed to our spa appointment. T he rooms are spacious n well equipped with toiletries . Aircon is working well but quite cold. The toilet is clean. The breakfast on the next morning has a wide spread of variety.

I don’t give 1/5 reviews. I am only triggered when the cleanliness and hygiene is an issue. This hotel gave me a room that I had to walk through a smoke reeked corridor. When I went into the room, I got a room that had so much wordless shakes than nods of approval. 1) Toilet was not clean. There was mold. 2) Room had to be “perfumed” with a packet of something hanging on the air con duct 3) ALL the towels in the room were stained. Asked for a new set and it was STILL stained 😳. 4) No shampoo as a 4 star hotel. 5) Recycled bed room slippers ( of which I am fine ) but it was stained with dubious stuff. 6) Room picture hangs precariously over my head. 7) The extra bed I paid extra for came without a bed frame and was placed on the floor. Housekeeping said it is like that 😵‍💫 Management has to do something. The poor housekeeping got a hard time from me 🙏🏻

Nice gym on top level. big bed and spacious room. Opposite hotel there is indomart but need to cross a busy road. Beside the hotel there is a mini indomart which does not require to cross the main road. Breast spread consider big compare to other batam 4 star hotel.

Room was old, but spacious. Having your own pool was awesome. It was spacious even for 4 of us. Aircon is not cold so have to leave it on to cool the room. But service was worth everything. Service was swift and everyone was so polite and courteous, all the staff went out of their way to service us and make us comfortable, from fetching us in the rain with umbrellas and also ferrying us around in buggies. Views are attached in the photos at different parts of the resort from the restaurants we ate in. Never have to leave the resort. The spa also provided the best massages I have experienced. Will definitely come back again.