Hotel in zona Conde Itaas Grotto, Batangas

The worst hotel experience I've ever had. I don't mind the rooms being old but they were not well maintained at all. When we got off the lift and we saw how stained the hallway carpet was, we got a bit worried. Then we got to our two rooms and saw mould in the bathrooms and on the shower curtains. My bedsheets were washed but they had blood stains on them. When we checked in, we were told that the pool is closed for renovation but we can use the executive one. No one had emailed us before the trip to advise about the pool closure, or the fact that there would be drilling starting at 7:30/8am each morning, including Saturday. On top of that there was a few days-long conference so in between the drilling we would wake up to someone talking on a microphone. This was a business trip and we were working until late at night so waking up before 8am to a drilling noise was incredibly frustrating. We wouldn't have stayed there if someone had advised us beforehand. The staff was pleasant and they changed the bedsheets and my shower curtain, but they refused to move us to another room. Never again.

Staying here is somewhat a very rare experience. It is nearby the SM Batangas. With regards to their services, it is normal that sometimes due to scarcity of employee( only one employee is on the front desk ) , their services is not what you think to be that fast. One thing more there must be bucket and cup always available at the shower room/ comfort room to be used. There must be a water dispenser on every floors. Matbe thats all.

We went here on Holy Thursday and checked out the next day. The staff are very courteous and always ready to assist. The pool is huge even if there were many occupants that day, the pool was not crowded. Food deliveries and outside food are not allowed inside except for snacks and drinks. But the food in their restaurant tastes good, has a wide variety of choices and all are available. Our breakfast was buffet breakfast as the resort was able to meet the 50 min guests, otherwise it will be just plated breakfast. We got the Pool view room and its spacious, bed is comfy, bathroom has separate enclosed shower and a bathtub. wifi connection is good and you can connect all over the place (even at the poolside). Check in and out are easy, and they offer unli coffee at the reception. Overall experience is Excellent.

Grande cibo, grande personale! Grande nascosto dalla gru e bustina della manilla della metropolitana! Tutti i membri del personale erano molto amichevoli e utili! È stato davvero goduto della loro diffusione del colazione vegano e utilizzando le loro piscine. Avendo il pacchetto spa è un tentativo! È così bello svegliarsi e fare un bel passo intorno. In futuro sicuramente tornerà per più R&R. :))

The Diving: The macro diving was spectacular, with the variety of critters the most we have experienced, including dozens of different nudibranchs, pygmy seahorses, pipefish, crabs, shrimp, etc. Larger critters included turtles, moray eels, frogfish, weedy rhinopias, octopus, larger crabs & shrimp, various puffers, butterflyfish, damsels, anthias, barracuda, cowfish, boxfish, anemonefish, cuttlefish, etc. The variety of diving ranged from muck diving on sandy slopes to beautiful healthy coral reefs crammed with marine life, so crammed it was hard to know what to look at! The night diving was not to be missed at the pier & included numerous octopus, bobtail shrimp, stargazers, pipefish, squid, crabs, Melibe nudibranchs, a pipehorse, Bobbit worm, gurnards, burrfish, etc. After a dive I was constantly remarking that it was my favourite dive ever, only to say the same thing after the next dive. We have dived throughout the world & enjoyed this location more than anywhere else! The viz was usually 40 – 60 feet, not the best, but not as important for macro diving, & an indication of the nutrients needed to sustain life. There was current at times, but manageable. The Dive Operation: Up to 4 dives a day were offered & included 2 back-to-back morning dives starting at 9 am, an afternoon dive at 2:30 – 3 pm, & a night dive at 6 pm. The largest group we were included 5 divers. My husband & I each completed 24 dives over 7 days. The dive sites were generally within 20 minutes of the resort by bangka, with roll-off entry, & ladder to exit the sites, with the option of removing your BCD in the water for the staff to lift out for you. The staff carried all gear on & off the boat. Divers rinsed & hung up their own neoprene. A spacious camera room was available & kept locked overnight. The dive masters were eager to please & great at finding those critters we would have easily missed. Before each dive a briefing was given with time given for any questions. Accommodation: The resort included 7 guest rooms & was basic, definitely not luxurious, but most importantly clean, with a good mattress on the bed, & quiet. Our shower took a while to figure out & warm up so we found it easier to use the outdoor showers after our last dive of the day. Restaurant: Breakfast was included each day & was ordered off the menu & included coffee. Because we dived all day we elected to have our lunches & dinners here as well. The food was delicious & reasonably priced. We were frustrated, however, by the lack of availability of fresh fruit (they ran out constantly), & desserts (they ran out of ice cream early in the week & did not replenish it). We don’t usually eat dessert at home so part of enjoying our vacation time is to indulge ourselves; I know, first world problem! Service: The staff provided exemplary service, from the moment of 1st contact by email & throughout our stay. We were always greeted with friendly smiles & asked how we were enjoyi

Accommodation & dining was mediocre. However, the diving was AMAZING; facilities and quality of the diving equipment are seriously good and well maintained. The dive master was exceptional and the dive shop offered great service including all the boat crew. Would have given a 6 star rating for the diving only. Beware when booking via trip.com, there were massive issues and the reservation was recorded in the resort's system until I followed up with trip.com - quite a hassle.

Arrived yesterday and having a lovely time. The place is as close to nature as you can get, I loved listening to the bullfrogs last night - kind of comforting. Food is fab, staff second to none, location just perfect. Will definitely come back on my next visit to Philippines. Will encourage friends to visit, too.

Questo dicembre ho fatto un viaggio d'affari in questa zona industriale per una settimana. da l'atterraggio all'aeroporto di Manila, all'ingresso nella stanza, fino al ritorno all'aeroporto alla fine della visita, tutti sono stati aiutati dall'hotel. le camere sono semplici, piccole, Clean and Trying. There is a hot and cold drinking water dispenser in front of the room. The breakfast is simple. The staff of the hotel are friendly, very helpful and very kind. memorable visit.