Ando Hotel Batam

Dirtiest hotel that I had ever stayed in. Was given a room and found some brown stains and hair on the towels and bed sheets. Requested for a change in room, but was told there was no other rooms available. They gave us the option to downgrade our room but refused to return us the price difference. They eventually managed to change our room but the other room was as dirty as the first - we found blood stains on bedsheets and brown spots on the towels…. There was no other rooms and it was getting very late so we just requested for a change in bedsheets and towels. Lastly, the sound proofing of the room is terrible.

Room is cozy and clean, not too big but not too small. Staffs are friendly and attentive, overall a good experience

Very good experience for my first time staying at Ando. Selected Ando after reading good reviews and on my arrival, didn’t know that Nagoya Mall is just a walking distance away. About 2 minutes across the road, and not forgetting there’s a convenience store next door. Did my proper check-in and gotten my room around 5 plus after doing my nails and did some shopping too. As my newly bought slipper (hook) came off, the staff provided me with the cable ties to securely salvage my shoe. Credits to the staff on duty on Saturday night. Will definitely book here again for my next trip. Side tip: Always go for grab and its very accessible!

It’s a very new and clean hotel. Spacious too. I would say it’s a good location with Nagoya Hill Shopping Mall across the road. And there’s a 24hours convenience store next door.

The room is clean, with tv, mini fridge, safe box and hair dryer. The only issues are the poor WiFi connection and poor tv sound system. Overall is still good and recommended for families of 3.

Pro: new opened hotel. Everything working. Get in before it gets old.  Con:  next to main road. Can be noisy sometimes.