Cavendish Hotel

很完美的酒店，cavendish 家族的產業並經營。餐食很好，2020年的米其林，食材是自己的供應渠道。早餐豐盛。步行30分鐘可達Chatsworth House，這個季節，如果你不怕風吹的話。一路滿眼草坪和🐑，如果你看過“傲慢與偏見”，這裡是必須來的地方。

Carefully read the reviews for the Cavendish Hotel, Baslow, including this one. Skimming reviews will be worth your time. As experienced, respectful mid-life travelers, we are grateful for any opportunity to do something special. I never write reviews, positive nor negative, because who has time? I'm writing this for YOU - who are considering a stay here. Cons • Understand that the front receptionist is downright miserable, condescending, arrogant. This intensifies the longer you remain at the hotel. The front desk staff is vital to the very small entrance. There is no one else to ask for the most basic information. • First, we thought she was having a bad day. By day two, we were perplexed how she is employed at Cavendish of all places. • We thought she merely loathed Americans (and be clear, she does) until we saw her unwelcoming behavior toward fellow Englishmen. Read the other reviews about how she “singlehandedly ruined” a wedding anniversary and the other comments. She will affect your entire stay. • Steve Daly – Resident Manager – you know very well who all the reviews are referring to at your front desk. The two young girls are fine. • When on vacation from the U.S. to the U.K., it’s a big deal. We again chose The Cavendish because we needed rest and quiet and so looked forward to exploring the acres. Hands down, of all the hotels in four countries over the years, this was the worst, intentionally poor treatment. It took effort to make us – and other patrons – feel as though your mere presence was an imposition. • Steve Daly – Resident Manager: If you don’t want Americans and your staff is ignorant to the locals, who exactly are you seeking to service??? • The wait staff receives orders and brings the food. Offers zero help with menu and paying the bills, charging to the room, etc. They disappear after food is left at the table. Literally an hour later, we had to walk to someone to ask for water and to close the check. The same was true for the tables hosting non-Americans. • After touring The Chatsworth House, we wanted a moment to rest with a drink and snack. At day two, we asked about having tea and scones in the lounge and said receptionist pointed, without verbally responding. • Even the man who walked us to our room and opened it was generally annoyed. • The handsome letter waiting for guests on the desk in your room will frequently reference the words “happy to assist", "be most happy", etc.. Be crystal clear: this hotel does not treat people with basic manners, and most certainly are unhappy offering the most simple information. Dear Devonshire Hotels: Send someone to your Baslow site. Replace most of your staff because their stunning arrogance in the “hospitality” industry cannot be corrected. These people are much too comfortable to improve their behavior. Rachael Leister, Marketing - Why are you asking Tripadvisor reviewers to send these reviews to you? Copy and paste. Lodging Options in Baslow: Our taxi drive

We are staying at the Devonshire Arms at Pilsley which is wonderful and our meal last night was fabulous. This evening we dined at the Cavendish Hotel in the Gallery restaurant. The service was absolutely terrible, the Sommelier brought a venison starter and described it as the beetroot starter. The waitress collected one of our parties plates before we had all finished and the wait between courses was ridiculous. We left as soon as we could; very unimpressed. There seemed to be a total lock of organisation or professionalism.