Premier Inn Basildon (East Mayne)

Cushions very hard so not a comfortable night. They let a drunk in around 12.30 at night who then spent half an hour walking around the hallways on his mobile. He woke us and many others up until I got dressed and approached him. He abused and threatened me, then another man came out of his room who managed to calm him down and took him to his room, on another floor. Surly reception should have escorted him to his room from the start, it was obvious he was extremely drunk and needed assistance but he didn't want it from me. With this and the hard pillows, not a good stay. We have stayed numerous times before as we come to visit friends and relatives in the area and have never had cause to complain before.

Very Tidy rooms, bit stuffy due to lack of ventilation but other than that is a great stay away! For both work and couples. And beefeater staff are very friendly and jolly only got one of their names being the girl vicky the staff at the beefeater.

Perfect in every way. Very lovely lady on reception who was so pleasant and welcoming. Very comfy bed. Heating controls easy to use. Clean bathroom and bedroom was spotless. Fabulous stay even though it was just for one night. Would recommend

Fantastic weekend stay with all amenities close by.Natalie was very helpful and could not of done anymore. Rooms were kept clean throughout our stay and the offering of dinner/breakfast made the stay easy and affordable. 10/10 and would recommend staying here

The room was perfect adjoining with friends, the reception staff were first class, very helpful, very friendly and professional throughout. The lady in reception on departure in the morning could not be more helpful when organising a breakfast for our group and parking for our stay. Thank you and definitely be having another visit at this wonderful hotel.

We was a large family which means we had two rooms. Premier inn staff are great.... Both smelled like damp. And rooms fans are noisy this was not good didn't sleep and we had funeral which is why we was staying there for a night... Worse bit was the food they had nothing we wanted. And free breakfast was nothing they had nothing the girls liked at all. I don't normally do reviews but this was bad.