The Townhouse Boutique Hotel

No stair lift or lift for a wheelchair user with breathing problems 3 lots of stairs to negotiate No parking outside hotel and nowhere to store wheelchair On a more positive note room was nice and clean food was gud Breakfast if yoghurt muesli and 2 pastries brought to room night before Small kitchen and fridge available If I had know this beforehand I wouldn’t have booked as stairs were a huge problem causing breathing problems and distress this should have been pointed out so very disappointing

My partner gifted me for my birthday a package of two night spent at this hotel. The room assigned to us was very big and bright with a comfortable bed (and very crisp linen which I love) as well as for a spacious bathroom with a huge shower. We had dinner twice and overall it was great, the appetisers were tasty as well as for the pizzas, the only items which we found a little bit at fault was the burger, but it doesn’t change our mind. Breakfast was brought to the room in the evening with fresh pastries, yoghurt, granola, jam and OJ is a very nice touch, delicious. Regarding the location, as another person mention in the comment, the area is not great: a lot of shops have closed down or they are being refurbished and quite a lot of homeless/drunk people shouting in the street.

Amazing hotel! Was not expecting our room to be a full suite complete with living room and kitchenette area with fridge, toaster, kettle, sink and a 2 hob cooker top. Bed was comfy, linen was clean, pillows were plentiful and plump. Bathroom was nicely decorated and water pressure & temperature was fab! There were no dismal trickles, it was full on rain! The TVs (there was one in the sitting room AND one in the bedroom) were smart TVs and really easy to operate. Everything was immaculately presented, super clean, attention to detail was superb. Didn’t try the continental breakfast as we were rushing about too much but will most definitely stay here again and give it a go. Staff were really helpful, we originally only booked one night but plans changed so booked another and there were no issues when I rang to see if we could stay in the same room instead of having to pack and unpack elsewhere. We were a bit concerned it may be noisy being on the Main Street with a bar downstairs but we heard nothing. One of the best hotels I’ve stayed in and an amazing price to boot.

From arriving for one night upto leaving was absolutely amazing. My husband surprised me for my birthday . The room was huge and so perfect and had everything you need. I would definitely recommend this place to friends and family 💯. We had evening meal in the bar which was lush. I had a Toblerone cocktail I've never tasted anything so delicious. So obviously had to have another one 🙄 well worth the money. Will definitely be back to this place again but for longer. The boy did good 👍

My partner and I were staying in the hotel as part of a Groupon deal. We ate in the restaurant on the first night as food was included in the deal. We arrived at the bar and were served by a young woman, I ordered a Shiraz and my partner asked about local ales, unfortunately she did not seem to know any of the ales and asked me to point out the Shiraz, the only one, on the drinks menu. Another waiter came over and he helped to serve us. My partner asked if we could have the tab added to our room, now an 'unfortunately we can't can't do that' would have sufficed, however we got a flat 'no'. Very rude attitude. We were then shown to a brightly lit booth and ordered food. I ordered the smoked haddock kedgeree and poached egg and my partner the bao buns with 3 fillings. Mine was terrible, salty and acidic, and the egg was in batter. Bao buns were ok. My partner ordered the fish and chips and I ordered meat balls and spaghetti. The same waitress as before on placing the food on the table ended up tipping half of my partner's on the table, she hadn't a clue on how to manage the situation, seemed very poorly trained, see photo, this was after I put the chips back on the plate. I had to send mine back, totally inedible, my partner eats pretty much anything and even he could not eat this, again the same flavour as my starter. The waiter who was abrupt previously came back to the table and rather just agreeing with me insisted the chef doesn't season anything, bit odd. I ordered fish and chips instead. How on earth can you get mushy peas and tartare sauce wrong, same for my partner too. By this time the noise from other customers was terrible. I asked for a new knife and fork, he returned and just dumped this on the table, said nothing, very rude and unprofessional. Deserts were ok although I expected the cappuccino mouse to be just that, instead it was hard ice-cream with foam on the top. There was one waiter who was professional. Overall a terrible experience. Obviously the bar man prefers to serve rowdy locals.

A few of us went for a meal at 7pm, the food I was nice, the staff helpful but they do like to close up early. Asked for coffee at about 8:45 and advised the coffee machine had been switched off!! This is the second time we’ve gone and to be honest likely to be the last. It’s such a nice place but not welcoming and you feel rushed to leave.