Guest House Ellipse - Whetstone

Questo hotel è un hotel truffa. In teoria ha tre stanze, non è un hotel, giusto? È semplicemente una casa molto normale, molto spazzatura. Il prezzo sul sito web è molto basso, ma ci sono molti costi nascosti. Il costo delle lenzuola è di 20 sterline a notte e il prezzo della camera è di circa 30 sterline è molto strano e deve essere prima delle 20:00. A quel tempo, poiché non c'era tempo, ho chiesto al mio compagno di classe di presentarsi al check-in. Ha pagato un deposito di 100 sterline e due notti di lenzuola dimmi, non lo sapevo. La mattina dopo, era molto presto, molto presto e stavo ancora dormendo. **Il proprietario del negozio mi ha chiesto dei soldi, ma non sapevo cosa fossero i soldi mi sono lamentato con Ctrip Business Travel Service, che era spazzatura, e hanno detto che se ne sarebbero occupati. Poi ho guardato le note e ho scoperto che in realtà faceva pagare 20 sterline al giorno. Sono andato a trovarlo. Ha negoziato ha detto che non avrebbe accettato l'addebito, altrimenti il ​​mio ordine sarebbe stato annullato il giorno successivo e i tre giorni successivi. Ha accettato ed è stato molto gentile. Non ha avuto importanza. Ha rifiutato di accettarlo perché Ctrip lo ha chiamato durante la trattativa . Ha detto che non volevo rispondere alla chiamata di Ctrip e ha detto che non l'avrei accettato. Posso usare le mie scorte, oppure fare il check-out ed effettuare un ordine il giorno successivo. Ho chiesto al mio compagno di classe 3 giorni fa e ha detto che i prossimi tre giorni verranno detratti dal deposito. Questo è un hotel spazzatura, e anche Ctrip può Non gestirlo. Diversi membri del personale del servizio clienti leccano l'hotel come un cane. Se dici che viene cambiato ogni giorno, sono d'accordo, *** non ha pulito la casa per un giorno intero!

Very comfortable guest house

Perfect

on a two night stay , we had a double room which was n ice and spacious . That said , the bed was dangerously unsafe with both the bed head and the bedsted flapping at the slightest touch and obviously needed immediate attention . We were afraid it could have given way at any time made worse by the extremely hard ungiving very thin mattress. The bedside light was also not working. The bathroom however was simply awful . Starting with the shower which was hanging loose and not able to be fixed as the tiles had come away from the wall , The water fluctuated from hot to cold instantly which I think is dangerous. The wash basin plug had seized solid in the open position and upon inspection , all the controlling rods had seized through no maintainence and furthermore likely they had been seized for months if not years making it impossible to wash or shave . Behind the wash basin pedestal was cobwebs and loose tiles , in fact there were numerous small missing tiles all over the walls of the bathroom . We simply could not stay the final night and found accomodation in the nearby travelodge for the final night . Obviously there wasnt any effort by the hotel to make this room serviceable for guests and I have written to environmental health and the office of fair trading to complain about this hotel which in all my years I have never seen a poorer room of which is not fit for purpose

SCAM ALERT. Worst experience I have ever had. I stayed in as I needed a bed for the night. The site indicated in small font , made of course by the host in which she denies, stating if you check in after 8 pm (too early) you will be charged £30 plus. I just paid and it took 1 hour to even get any service. There is no internet service in this location btw. You can’t call anyone. The host messaged me and threatened me that if I don’t pay extra £30 she would “get someone to come and sort me out”. Just rude and abrupt. It’s a shame because the location is nice but everything else is bad from poor management to respect. There’s a housekeeper who lives there who does not understand English?? I don’t understand why someone would employ a non English understanding and speaking keeper? The rooms are all messy and dirty, it smelt like blood when I walked in. The kettles are filthy I even took a picture see pic. The fridge hasn’t been used for 2 years. It’s a rot. The house keeper clearly isn’t doing her job. But she gets free accommodation and apparently doesn’t even get paid. What do you expect. I recommend sting away from this place. Then guess what the host tried charging me an extra £63 as apparently I didn’t show up. This is a pure scam. If I’m charged I have evidence and will present it to met bank. BEWARE!

Perfect for a convenient last minute stopover Large clean rooms. There is access to a kitchen, launderette and a large garden. The staff are very helpful, provided things I had left at home. Will return