Hotel Capri Bardolino

Location- Not a bad location, not too far from the lake and not too far from the harbour and lots of restaurants. There is a busy main road yards from the hotel though, but it does host a busy bus route which is helpful. Just across the busy road from the hotel is a large shopping store, helpful to stock up. Location was probably the best bit about this hotel. Service/ staff- Cleaners were a pain in the ***, they kept moving our things. There was no reason for this and no excuse. We kept our room tidy but they continued to mess with our things. In the end we asked at reception for them to stop entering our room. The level of service depended largely on who was at the reception area. Most staff would say they did not understand but were able to understand when they were charging you for something. One member of staff was very friendly and did try to help us. Room- We did not rate the room at all. Tv did work, fridge kept things slightly below room temperature and the air conditioning sounded like a lawn mower at times. The balcony over looked the pool but we felt there was no privacy as it was overlooked by other balconies. The balconies were all joined and the only thing separating them were a small “baby gate”. Pool area- The pool was cold but needed in the Italian summer sun. Lovely scenery with overhanging lemon trees. Sadly found ourselves chasing the sun as the day went in as big shadows from the overlooking local hotels were a bit of a pain. Pool was clean though and a must for the summer months. Breakfast- Plenty of choice, nice, good quality food. Apart from the juice, a few too many and you might find out what I mean.

Currently staying at this hotel. The location is excellent a 5minute walk to the lake and numerous restaurants and bars. The staff all speak excellent English and are very helpful and polite. The breakfast is fresh and plentiful. A massive bonus is having the swimming pool.

Great hotel , very twee rooms . We stayed in a superior room , so more than big enough with ample storage and a large balcony . We stayed on a B&B basis. Breakfast was the same every day , but met our needs. The staff were friendly and helpful. A 10 minute stroll to the centre , which was lovely ! The only gripe ( and it is small ) , on returning to the hotel one evening we asked for some ice to take to the room and were refused ? We were only able to have this if we purchased a drink from the bar ? This in the main is understandable, however you have a mini bar in the room ? So you can have ice in your drink downstairs at the bar ( which you pay for ) but you can’t have ice in your drink from the mini bar ( which you pay for ) ? That aside a wonderful stay .

We used to run a small hotel ourselves so we don't often leave public reviews, preferring to send any feedback privately. We had such a good stay here that we felt we needed to. We stayed for a week in one of the refurbished rooms on the first floor. Great beds which were (we think) Super King sized, even better showers and excellent (150mbps+ download speeds) wifi. Breakfasts were extensive - everything from bread, croissants and cereals all the way up to eggs, bacon, local hams and cheeses. There was even prosecco available if that's your thing at breakfast! Hotel is a 5 min walk from the stunning lakeside, there's loads of great restuarants in the town itself and the pool's really good too. Bardolino is well connected on the lake's ferry routes and there are frequent bus services up and down the coast if, like us, you haven't got a car. Easy to get about on foot or by bike too. When you've run a hotel yourself, it's easy to find faults or things you would have done differently. We couldn't find anything we would have changed. From the initial email enquiry to the moment we checked out, the staff were super friendly, welcoming and helpful. Huge "thumbs up" from us and we hope to return in the future if our travels bring us back to the area.