Foto Sunotel Aston

We stayed for a week for our 25th wedding anniversary trip to Europe. The price of this hotel was what we needed as it is pretty pricey around Barcelona and really, we only need to sleep in our room…however…the room they gave us, appeared to be where all the broken and mismatched furniture goes to die. The cost was about $150 Canadian a night, so not expecting luxury…. bit I do expect clean and functioning. Soooo, the super not great points…the toilet was not attached to the floor. There was content on the shower walls left by the previous guest that was not cleaned during the entire duration of our stay, ewww. On our second day, upon returning to the room, we had no power. There were no lights, no air conditioning and the power slot for our room card was broken. When I went down to the lobby, the kid at the desk had no idea what was wrong, the power came back on about 40 minutes later with no explanation as to what was wrong. Everyday after this the power took about 20 minutes to kick in after arriving in our room. The wardrobe doors wouldn’t open unless you picked them up and moved them to the side. The tub did not drain. The chair for the desk was missing a leg and an arm. The housekeeping wasn’t great…a half effort at best. We visited the pool, the lady in charge of the towels came up and told us she was closing it 1/2 an hour early, and that we had to leave. Also , the towels were all dirty and piled on the bench, with no new ones available. Both nights we visited it. The buffet breakfast was lovely, and the staff themselves were very nice. However to even offer this room was a disappointment. There is no reason that a guest should be shoved into the small inadequate hovel of a room that we were placed in …and seeing other guests that paid the same, but had far superior experiences, I am sadly disappointed with my overall experience. Very good location in regards to the metro.