Hotel in zona Parque Canino, Barcarena

Era tutto in ordine, abbiamo trovato tutto pulito e pulito, l'unica cosa che doveva essere indicata era il colazione, pensavo che potesse esserci più varietà, solo il basso. Per esempio, frutta laminata, uova mescolate, frutta secca, vari formaggi e confetture domestiche. Ma in generale mi piaceva molto di aver soggiornato in questo hotel.

ENG: Summary: Somehow, *********** permits this barely-2-stars hotel to be verified with 4. The only thing good here are the surprisingly large rooms and the swimming pool. Possible one the most peculiar hotel I have been to in my life. Firstly, it is almost impossible to get there with a GPS. The only sign is a tiny one saying ”Local Hotel” in the front door. Secondly, the hotel is somehow 4 stars, when in reality it doesn't go over 2 stars. Some examples of this: horribly low maintenance the walls haven't been cleaned probably since it was constructed. Moreover, there is humidity problems in the hotel. The breakfast, is terribly bad. Resembling the breakfast of a backpacking hostel. Moreover, the ”room service” is basically non-existent, in which they give you ”clean” towels (not enough for everyone, we were 4, they gave us 2.) The only good thing I can think about in this hotel is probably the surprisingly large rooms and the swimming pool. ESP: Resumen: De alguna manera, *********** permite que este hotel de apenas 2 estrellas sea verificado con 4. Lo único bueno aquí son las habitaciones sorprendentemente grandes y la piscina. Posiblemente uno de los hoteles más peculiares en los que he estado en mi vida. En primer lugar, es casi imposible llegar allí con un GPS. El único letrero es uno pequeño que dice ”Hotel local” en la puerta principal. En segundo lugar, el hotel es de alguna manera 4 estrellas, cuando en realidad no pasa de 2 estrellas. Algunos ejemplos de esto: terriblemente bajo mantenimiento, las paredes no se han limpiado probablemente desde que se construyó. Además, hay problemas de humedad en el hotel. El desayuno, es terriblemente malo. Parecido al desayuno de un hostel para mochileros. Además, el ”servicio de habitaciones” es básicamente inexistente, en el que te dan toallas ”limpias” (no alcanzan para todos, éramos 4, nos dieron 2). Lo único bueno que se me ocurre en este hotel es probablemente las habitaciones sorprendentemente grandes y la piscina

È stata una piacevole esperienza, il personale molto confortevole ed efficiente; il colazione era delizioso e vario. La camera aveva buone dimensioni per due persone, un letto confortevole e spazioso, con molti posti di riposo, con cortine black-out molto efficaci e era ben climatizzato. Il bagno aveva una buona doccia, con una potenza eccellente e ben regolata a livello di temperatura. Tuttavia, l'insonorizzazione della stanza potrebbe essere molto meglio.

Amorevole e vicino all'aeroporto, un check-in tardivo, il personale era felice, e' venuta anche in camera mia per aiutarmi con la finestra, il manico era rotto, così non si chiudeva correttamente. Toaletta, sedile era libero ... Bella stanza, ma un po' di rumore stradale con finestra aperta. La colazione è stata grande e a €9.50 molto ragionevole, buona selezione e anche una fresca macchina per la spruzzatura arancione. Se avete un volo mattina presto, consideri seriamente questo posto. Nessun stress circa 10am checkout 👍

Un fine settimana fantastico. Purtroppo il tempo non ha aiutato a godere della fantastica piscina esterna. Tuttavia, ci piace la piscina interna e ginnastica. Abbiamo prenotato un T2 e sicuramente abbiamo aggiornato e ci siamo sistemati in un appartamento con eccellenti condizioni e vista sul fiume Tejo. Destaccando la simpatia di tutti i dipendenti. Certamente torneremo ....

Arrival and Check in 3/5 On arrival we were not really helped with our luggage. The lady didn’t recognise our diamond status. After I reminded her that I would like the free breakfast. When we asked reception for advice on restaurants shopping etc they not been very helpful to be honest Rooms 5/5 The room are spacious very clean with a wonderful balcony. The sleep quality was exceptional. The only thing was the shower temperature did not remain steady throughout your shower. The housekeeping is good. It is great at last a hotel with USB B & C plugs by the bed. Thank you!! Breakfast 5/5 On arrival the first morning at breakfast it was clear reception had messed up with advising the restaurant breakfast was included. To the rescue came Vanessa. We left it with her she resolved the issue. No drama No fuss. The breakfast is fantastic. I have to say the breakfast team are a credit to this hotel. They helped us also with our questions on the local area where to get best pasteles etc. Dinner and Bar 5/5 The superb team at breakfast continues into night. The bar team of both Pedros made us fantastic express mi martinis. The whole team is super friendly. The buffet was adequate. When they run out of tonic water and Grey Goose the F&B Manager I think called Diego changed a negative situation into a positive one. For me is a Sign of great customer experience. A little treat awaited us on return to room. This nice touches show the staff listen to the clients. Spa and Pool 5/5 We only used the Internal Pool. The lane dividiers in the pool were dirty. They are not needed and should be removed. The cleanliness around pool was top notch Overall this is the best Crowne plaza I have ever stayed in. The staff at the restaurant are level I would expect at intercontinental. I would definetly come back. Bit more of customer service training and this hotel would be exceptional.

Personnel très accueillant et toujours prêt à rendre service ! Hôtel simple, chambre propre, literie confortable. Petit bémols pour la salle de bain (propre) mais qui aurait besoin d’un petit coup de neuf. L’hôtel se trouve sur un axe relativement passant. Pas très loin de la plage et proche de la « Rua dos pescadores » idéal pour se promener, manger ou trouver des petits souvenir. Je recommande sans hésiter !

Il mio partner e io abbiamo trascorso due notti qui dopo un hotel urbano per un po' di relax. La piscina è proprio sopra l'autostrada, ma la maggior parte dei tempi non si noterà. La vista della riunione Tagus sull'Atlantico è bella in qualsiasi momento. Il cibo nel ristorante era buono, ci è stato particolarmente piacevole la colazione. Il partner dell'hotel è con un massaggiatore locale, Nikita, che ha fatto un lavoro fantastico sulle mie gambe sovraoperate. Due giorni prima, andammo in una lucertola a Sintra e a Cabo da Roca, verso Praia da Aroeira, che mi ha lasciato un dolore incredibile, ancora (anche sicuramente vale la pena e molto raccomandato), e mi sono sentito più rilassato e meno doloroso. Se si ferma in questo hotel, il massaggio non deve essere perso, per solo 40 Euro (più suggerimento, perché c'mon, siamo tutti bravi persone qui). La stanza era comoda, ma avevamo un piccolo problema con l’aria condizionata, dove l’aria non sarebbe fredda abbastanza per il mio partner caldo. Il letto era sufficiente per dormire una buona notte, anche se sarebbe stato apprezzato un altro pozzo.

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.