Crown Towers Sydney

Disappointing Stay for a Special Occasion – Expected More from a 5-Star Hotel Stayed 4 nights with my daughter for her surprise birthday staycation. Upgraded to a Harbour Bridge View room on Level 23 ($715/night), but the view was mostly of a vacant construction site – very underwhelming for the price. Noisy interconnecting room and loud sports cars between 12–2am made it hard to sleep. Breakfast ($65pp) was below expectations – dried sausages and barely cooked bacon, though staff were lovely. Room service on our last night took nearly an hour – ordered at 7:38pm, food arrived at 8:30pm. As a solo mum, this was a trip we had saved up for a long time and wanted it to be truly special, but we were left feeling disappointed. Expected more from a 5-star hotel. The positive highlights of our stay was the lovely big bath and high-quality shower amenities, which added a touch of luxury. Fantastic location and beautiful walk along the waterfront!! For the price we paid, the view fell far short of what you'd expect from a luxury hotel. In hindsight, the lower rate Deluxe King Room overlooking the water would have been a much better choice!  -

Amazing hotel, Super clean and luxurious. We stayed overnight for our anniversary and couldn’t complain about anything.

Fabulous hotel room to celebrate out wedding anniversary. Room is big , luxury and view is beautiful. Something may need to aware: the sink in the bathroom is a bit stuck, the water draining very slow. The edge of the shower area, mould started to build, may need to repair and replace the silicon on the edge . Thank you

The coffee machine out of function disappointed

This is our second time staying at the Crown hotel and I have to say that I think their service is now decreasing and not as good as before. They claim to be a six star hotel however they do not have turndown service like a true luxury five star hotel should have and instead they only offer it on weekends. I’m unsure of the rationale behind this however it must be related to cost cutting. There was also some issues regarding the cleans of the room however credit must go to the duty manager who rectified promptly leaving us satisfied.

Fabulous hotel- very modern with great restaurants and bars. The room was amazing. One of the best hotels we’ve stayed in.