Hotel in zona Circus World, Baraboo

Our family was looking for a new place to meet up at and celebrate Father's Day in the Dells area;!because it is centrally located for everyone, without the hassle of the summer chaos. We normally had gone to another hotel in the area but they were not willing to accommodate our family unless everyone was staying at the hotel. The staff at the Clarion were very accommodating and helped make it a Great Father's Day!!!

設施不錯，就是空調吵

We stayed overnight during our recent trip to WisDells. This is our second time staying at this property. The first time was the same time in 2023( Labor Day weekend). The hotel was only 4 days old that time and the property was not even listed on TripAdvisor. Highlights: -Nice choice if you are visiting Dells. I know the hotel is 15mins.drive from Dells and other attractions(waterparks etc.) but still a great choice if you want a quiet location. -New property(peaceful, fresh air, country vibe). -Walking distance to many fast food restaurants and even a Walmart. -Rooms are modern, clean and comfortable. -Small pool and is perfect for kids. -Free car parking. -Front desk staff were very friendly. Thanks to Devon at the front desk for taking care of our requests at the time of check-in. If you like running/walking outdoors, there are long stretches of sidewalks on South Blvd. going toward Baraboo downtown. You will pass through the National Army Guard tanker, art work, some historical buildings etc. Giving 4Stars only because of the breakfast experience. They seem to run out of basic supplies such as milk, yogurt etc. and are not prepared for managing the crowd spikes properly. The hotel should be prepared and ready when they are anticipating to get sold out. Some of the guests waited a long time for coffee that never came and they simply left. We had experienced the same issue last year as well and I recall having detailed conversations with Sharon, Duty Manager. Breakfast options can also be improved(based on our experiences with other Fairfield properties). Luggage carts will be a great addition in the front desk area for your guests to use. Overall comfortable stay(except for the breakfast experience). We will certainly return next time we are in WisDells. Thanks Fairfield team!

La mia famiglia e io ci siamo fermati dopo che mia madre si e' ammalato il giorno in cui dovevamo lasciare la zona. Il sedile di pelle dalla sedia era croccante e ha tracciato il materiale in tutto il letto e la camera. La piscina era decentemente calda e il tubo caldo era eccellente. Il colazione era decente, ma non molto calda. Ci siamo andati in mezzo al tempo assegnato. In generale, mi limiterei a riscrivere.

We checked into this hotel for four nights, we should have checked out after the first night. It started out poorly and got worse from there. The carpets in the room, the hallway and especially the stars are smelly and dirty. For some reason we were given a handicapped equipped room which, in my opinion, would be unsafe for a person with a disability. It was the last room at the end of a long hallway. You might think it was closer to the exit but there was no elevator there and the only exit was one floor below. There was a bathtub that had a chair in it but when I went to move the chair forward, it fell into the bathtub. The safety belt smelled of mildew. There was a shower head that was hard to reach in order to adjust it and the hand held shower head was inoperable. There was one office chair in the room so no place else to sit except the bed. Although the website indicated daily housekeeping service, a sign posted at the registration desk informed s that due to Covid, housekeeping services would only be provided if requested before 9:00 am. We didn’t request it after the first night but did try to call housekeeping the second morning. The number was busy for about 10-15 minutes so we dialed the operator. It rang and rang and rang. We kept trying and eventually someone answered. We requested service and also indicated that we had no tissues and that we were running out of toilet paper. She asked us not to leave a “do not disturb” sign on the door, we complied. When we returned that night, we found that our room had not been serviced. We called the front desk and were told it would definitely would be the next day. Someone did come in and make the bed and place clean towels in the bathroom. Still no tissues, no toilet paper and no fresh cups. My husband had to go to the front desk to get what we needed. The worst part is that the staff didn’t seem concerned or apologetic in the least. We have stayed at IHG hotels before and were generally pleased. We don’t expect luxury for this price point but we do expect cleanliness, safety and an engaged hospitality staff.