Racine: hotel con bar

Mi sono pagato un premio per il mio viaggio e mi sono promesso di recuperare i soldi prima di andare a controllare. Qui è quasi una settimana dopo e non ho ancora ricevuto i soldi.

I don't often do public reviews like this, and usually only if they're very positive, but after filling out the hotel survey received by email after my stay and getting no response to my comments, I thought I'd post here. First, calling our room a ”junior suite” was a stretch to say the least. Even in a Courtyard or similar, a suite implies a separate seating area, sometimes with an additional TV. This room was basically a couch in front of the bed and about 4 feet from the television making it essentially unusable and just taking up what limited space there was. Charging over $100 a night more than a standard room was pretty much unacceptable in my opinion. After checking in, I even asked the lady at the front desk if it indeed was a junior suite and she confirmed that it was. But looking at the diagram on the back of the door it sure didn't seem like it was 50% more space as advertised online. Also, was this a king bed as advertised? My wife thought sure it was a queen. A couple of other items I had issue with. I had made a reservation for the restaurant for the night of July 4th which the system accepted. Then the next day I got an email it was cancelled and a short VM saying the restaurant was closed that night. I understand the need to give staff a break for a holiday but you do bill yourselves as a full service hotel so I would expect at least some food service. Also, at Eave that night, the bar service closed at 9:45 before the fireworks even ended and the female server rudely told me my ”complementary” drink tickets were no longer valid and to take a hike. Final issue...sauna was out the entire 3 days we were there with no explanation before or during our stay. Was a selling point to me when I booked so very disappointed it was out of order. Knowing something about saunas it's not a complicated piece of machinery so not sure why it wasn't operational. Saving grace was the Marguerite restaurant the next night when it was open. Food was solid and our server (Arel?) was excellent, especially since she told us she had just started. She's a keeper! Overall, good location and good potential, but currently the value just isn't there.