Colorado Springs: hotel con bar

I’ve been a Marriott Bonvoy elite member for quite some time, and I have to say this is the worst hotel I have ever stayed at. During the second night of our stay, we realized that someone, not us, had blown their nose in the comforter. Upon further inspection, we noticed blood stains all over the comforters and duvet covers. We brought this to the staffs attention and took the comforter and duvet off the bed and put it onto the floor as instructed by the cleaning staff. Shockingly, when we returned that night, the same, dirty comforter, and duvet cover, were placed on the bed. Laughably the cleaning staff had left a calling card, not 6 inches from one of the blood stains. When we brought this to the attention of the Bell staff, we were told that no one was on duty and we would have to make the beds ourselves if we wanted to clean sheets. To make matters worse, they had no extra comforters available, so we had to use the temporary blanket on the bed. While, we did not eat breakfast or have any meals at the hotel, during our five day stay, we did not see any staff manning the in-house Starbucks, during any of the listed open hours. When we brought these points up to the receptionist that appeared to be on duty, she informed us that it was actually past her shift and the night receptionist had not reported for his shift. She informed us that she would notify the manager, and the manager would reach out to us. The manager never reached out. When we got back to the room on our last day, the sheets that were dirty, were still on the floor. even after we informed the staff that the room was in substandard condition, they still did not clean the room. If I could give negative stars, I would, this place is a pit. You can definitely see the management does not care about this property. This is the worst Marriott property I have ever had the displeasure of visiting.

A perfect hotel for our Special Olympics weekend. We got two rooms and even though they weren’t adjoining the front desk made sure they were across from each other. The pullout couch was really comfortable. Very clean and quiet. Nice shower. Couldn’t hear any noise from other rooms, and in a great location to walk to restaurants and a quick drive to other eateries and stores. Super close to the USAF Academy. We’d go back.

Questo posto è stato trovato su trip.com, e che piacevole sorpresa! L'edificio è probabilmente una miscela di costituzione di 60 e 80 anni, ma le camere sono state aggiornate un po' o due. La grande sorpresa è stata la grande sala da pranzo, che è stata eccellente.Abbiamo avuto una festa di 9 che non ha avuto alcun problema per cena o colazione la mattina seguente nelle grandi aree da pranzo. Le tavole erano eccellenti e il personale di attesa era un piacere a entrambi (raro in questi giorni). Fyi, ci sono anche una piscina e un grande centro di incendio nell'atrio, nessuno dei quali potevamo trarre vantaggio (questo tempo).

Very clean hotel and spacious/comfortable room that has many great amenities. Full kitchen with everything you need. Walkable to lots of restaurants, bars and the Olympic Museum. Also has a nice rooftop bar with great view (make a reservation it was very crowded even on a Monday night). We got four free beers (I think you can also choose wine?) and a small cheese plate during Happy Hour which is a very nice perk. Excellent staff! Our car broke down and we needed to come back after we had already checked out. They gave us access to our room and also were going to give me a discount on the rate if I needed to stay another night (hotel was very full that day and I had a special rate for my stay). I think the front desk employee who helped me was named Tevon? Thank you so much for being so kind and professional to help us during a very stressful situation. Well done and much appreciated!

房間很乾凈，周圍環境也很漂亮，服務態度也好。 可飯菜實在不好吃啊，還有房間沒有拖鞋，也沒有礦泉水。這個價錢，老闆有點扣啊

I don't know. They seemed friendly enough. Lovely room. Hot and cold front desk. Fine at check in but I arrived after check in started. I was there two nights. Maid service didn't show after night one. I made sure the do not disturb sign wasn't on the door. I was gone from 730 until 430 pm. They had 9 hours to clean my room. But no, I got back and nothing had been touched. They had to call someone and housekeeping had left for the day. So I sat on the floor outside my door waiting. Breakfast the second day had week old bagels that were hard as a rock and dried out bread. The front desk the morning I left, which was the overnight shift, was wonderful. Friendly and energetic which I was not! The rooms are a long ways away from the front desk.

So we check in. The “balcony” looked out into the 2nd floor entry doors. No view at all. The bathroom had a dim light circling the mirror and that was the only light. The bathroom had only one towel. We called for an extra and when delivered there were 3 others on a shelf in the closet. The small extra sink outside the bathroom had no light over it. I was told that lots of things were that way (towels in closet ) because it was an “accessible” room. Seriously? We also received breakfast tickets at check in. However we found out we had to make breakfast reservations . And then we got to our dining room in the evening “they were ready to close “ We’d made on line reservations yesterday and apparently today was the first day of new hours which had not been transferred t on line yet. The staff left did seat and serve us and were very nice . There are golf carts that can take you from one building to another for dinner etc because everything is so spread out There was never one readily available. The people who drove us were staff from other departments, not transportation. Where were they? No “ manager was on duty that evening when we requested to speak to one. All in all a stay that gave me a headache. Found out as we were checking out that ownership is in the process of transferring to the Hyatt in a day or two and everything is “changing”. One can only hope so. To be fair, it according to some staff “ It didn’t used to be like this”

I have stayed at dozens of Best Western hotels around the world but this one is absolutely the best! I love the idea of using the breakfast area as a pizza buffet at night but we arrived too late to try it. The full bar in the lobby was also an unexpected treat. Every staff member that I interacted with was quite pleasant and helpful. The room was very clean and comfortable, even the shower was awesome. The electric vehicle charger added convenience to my stay, so I love that amenity. We will definitely stay in this hotel again when we make it back to Colorado Springs.

Immagina un boutique Motel 6. Le immagini sul sito web sono state ingannate. Non si può chiamare un hotel quando si è un motel rimodellato. Si può mettere labbro su un maiale....Mi piace il concetto di SCP, perché hanno alcune proprietà decente in alcuni luoghi davvero bello. Ma perché CoSpgs? Il posto è situato nel braccio della città. capacità di camminare zero. Possibili: l'ospitalità era superiore alla media. È stato un alloggio freddo con bar. La stanza era moderna e pulita. Il letto era comodo. Buono valore, nessuna tassa sneaky. Bene se passassi e avessi bisogno di un posto economico per rimanere. Negativi: decadimento strutturale. Sembrava che qualcuno stava girando la porta quando camminavano. La privacy della stanza non è grande a causa del design del motel. Alcune persone intorno alla proprietà.Alcuni usavano un picchiatore di foglie alle 12 del parcheggio. Molto rumore e suono non provavano bene. Vicinanza scettica.