Samari Spa Resort

房間靠近花園！有點黴味！

The most beautiful resort in Ecuador. Our experience was just magical to say the least . The suites with all the amenities including the original decorations . Food menu is so perfect and healthy since the products used are organic. Perfect

Absolutely beautiful!! We loved this place, really special hotel in old colonial style with loads of original inventory. The staff is very kind and helpful and the restaurant serves delicious plates. Location is also great about 10 minutes from the center of Baños, calm but not too far away. Totally recommended! We will come back

This place is so beautiful!! It was once a monastery and the buildings and gardens are absolutely beautiful! The indoor pool and spa is amazing and was an absolute bargain for the kind of place this is!! I will definitely be back!

Thank you Sebastian and the entire team at this resort. My family and I were on a last minute trip and thus looking for a decent place to stay. Since most of the city was sold out we were feeling hopeless and unsure of our next step. Luckily, I saw that this resort had availability! Upon arrival the room type I booked (3 bed room) was sold out but Sebastian saved the day by getting my family 2 rooms instead and he saved the day and our trip!!! Our family was more than happy with the service provided, I can confidently say that Samari will be our go to hotel and resort in Ambato. From the breakfast buffet options, to the hospitality provided by the spa/pool ladies, we had a great time. One thing that stuck out to me was when my grandmother made her way to the spa and due to a change of plans we had to reach the entrance level and leave the hotel. The spa lady (I wish I got her name) did not hesitate but to call a guy to drive my grandma from the spa level to her room entrance!! My grandma has a hard time getting around and going up and down stairs. I was beyond happy that this accommodation was quickly offered without hesitation. The spa lady overheard our situation and provided resolution promptly!! That’s the kind of service that define and contributes to the luxury brand. I was able to thank Sebastian and staff for all the hospitality prior to our departure so I hope upper management sees this and acknowledges his hospitality as well. I noticed that the same staff members take leadership of different roles so I commend them all for providing the excellent service that they do and with a smile!! As well as each staff member executed multiple job roles, I wish the hotel would hire more staff. The property did seem a little empty and each face met became familiar quickly due to each member taking leadership of each role. Once again, thank you Sebastian and Samari team, my entire family thanks you for your solution and excellent service. We hope to see you next year!

Such a beautiful property! I thoroughly enjoyed my 3 nights stay at Samari Spa. The rooms and beds were very comfortable. The staff were incredible from Nora, Balen, Joanna, Sebastien, Cristian, Christian, Anderson ... they all took such good care of me and my comfort. The spa treatments were lovely especially the steam and cold water shower followed by massage and cocoa treatment. The food was delicious and service great. I look forward to coming back!

I was very dissapointed with the service at this hotel resort. I wouldn't recommend paying or staying here for what they are worth. My husband and I booked 2 nights in late December. When eating breakfast, you had to wait to be served. There was no buffet style or waiter waiting to offer assistance like other hotels. I did not like the fact that you had to wait on them. I enjoy getting my meal and the portions I desired and also having a waiter close by to bring additional items and monitoring the breakfast bars. We also decided to go to the spay area to use the jacuzzi and enjoy some relaxing. But our relaxing time was interrupted by another guest family with a crying toddler. The front staff were not able to manage the situation. They never asked the guest to leave so that others could enjoy the peace and quiet. It was horrible! We had to leave because the kid wouldn't stop crying. Also, I was shocked at how expensive all the services were. I live in Houston and I would pay a cheaper price for a massage than I would at this hotel. It was shocking to see how expensive everything was compared to what they have to offer. I did enjoy the grounds but that was mainly it. This place is defintely a tourist trap.