Hotel in zona Eastern Maine Community College, Bangor

È stato bello stare in una struttura così ben tenuta con personale benvenuto. Tutte le piccole cose sono state fatte bene. Piscina/spa, macchina per il ghiaccio, servizi per la camera, tutto è stato appena lavorato e era in buona ordine. Ristorante è stato buono. Una delle migliori proprietà HGI che ho soggiornato!

Sono rimasto all'hotel una notte. Quando ho controllato, c'era un prezzo da pagare dal bar per $7. Non ho usato il bar e non ho pagato alcun prezzo per altro. Quando mi lamentai, mi è stato detto che dovevano chiamare il bar per poter controllare tutti i pannolini di carico. Ho chiesto quanto ci vorrebbe e non mi hanno risposto. Ho detto che mi aspettavo nel lobby. Dopo circa dieci minuti, mi chiesi quanto più tempo e ancora non rispondei, dicendomi che mi stava arrabbiando, non mi avevo fatto il reclamo e volevo che fosse rimosso dal mio conto, mi ignorarono e continuarono a lavorare. Chiese di parlare al direttore e ho saputo che la donna che lavorava lì era il direttore, e ho chiesto quanto ci vorrebbe, e lei ha detto qualcosa all'influenza che ci vorrebbe per quanto ci vorrebbe. Ho detto che pensavo che fosse un servizio clienti sfavorevole, che non mentissi su queste cose, avesse un conto di scelta per molti anni e non mi avevano fatto la parola per un costo di $7. Ha detto che potevo andarmene e se non fosse il mio, mi avrebbero creditato. Ho lasciato molto infelice. Ho ricevuto un e-mail e un credito il giorno dopo. Non è abbastanza buono. Non mi sono creduto e hanno fatto un errore. Quando ho lasciato non avevo fiducia che questo sarebbe stato risolto. Il personale era inconsiderato e coraggioso per me.

Connessioni con l'aeroporto, molto conveniente

AVOID THIS DUMP LIKE THE PLAGUE! THIS HOTEL ROOM WAS ONE OF THE WORST HOTEL ROOMS WE'VE EVER HAD! BATHROOM ISSUES: 1. There was something that looked like dried diarrhea splatter on the front of the toilet that hadn't been cleaned up on the base of the toilet. 2. The liquid soap in the dispenser looked like it had been there forever and was partially congealed and looked disgusting. 3. The cheap folding door leading into the bathroom was broken in 4 places on the top, making it difficult for me to open and close. 4. The metal towel rack was so rusty I was glad I was up to date on my tetanus shot! BEDROOM ISSUES: 1. We reserved a King Size Bed Accessible Room on June 10, 2024 with our credit card. AFTER the cancellation date had gone by, staff notified us by email that our King Accessible Room had been given to someone else, and we now were assigned a 2 Queen Size Accessible Room. They were going to charge us for the stay if we cancelled, so we begrudgingly agreed to accept the room. 2. We got to the 2 Queen Beds Room, and as I had suspected, the room was too small, and I could not fit my wheelchair into the space between the two queen beds! The only option was for staff to push one of the beds against the wall to accommodate the wheelchair. This meant my husband had to get into the bed from my side and crawl across it. He had to sleep with his body up tight against the wall. It also meant that his CPAP hose had to be stretched from the nightstand across my side of the bed to reach him. 3. The hallway leading to the room had a raunchy odor. According to the staff, some of their ”long term guests” apparently are allowed to cook in their rooms and open their doors so the stench comes out to the hall and other rooms. I had to spray our own air freshener in the room 3 times to get rid of the stench from other guests cooking. 3. Something (maybe the springs?) inside one of the beds squeaked/creaked very loudly whenever someone sat on the side of the bed (and we're both average size people). 4. The wooden desk had a long piece broken off the front, and it was left just sitting on the side of the desk. No one had reattached it back on the desk, or even bothered removing the jagged piece of broken wood from the room. 5. The room clearly hadn't been dusted in ages, as you could see a layer of dust everywhere, especially on the lamps. 6. When I opened the nightstand drawer, it contained a bunch of old ketchup packets from a prior guest. Who knows how long they'd been in there! 7. The microwave had what looked like a burn mark on the inside of it. 8. Young children were running around in the hallway and screeching at the top of their lungs after 10:00 P.M. BREAKFAST ISSUES: 1. The breakfast was served from 7:00 - 10:00 A.M. The scrambled eggs, bacon, and sausage were merely lukewarm at best when we arrived at 7:15 A.M. and we did not see any microwave in the dining room to heat everything up. STAFF ISSUES: 1. We were t

We wound up at this hotel after having issues with a hotel down the road, but we are thankful to end up here! Front desk staff was friendly, the hotel was well lit and clean, complimentary coffee and tea in the lobby at all hours plus coffee and tea amenities in your room. We booked a king suite and it was very nice. The room was clean and well stocked, bed was comfy, and shower was great - had shampoo, conditioner, and body wash pumps in the shower in addition to standard complimentary soap bars.

Convenient hotel right off the highway. Rooms are nice, very disappointed that we were here for 4 days and no one cleaned the room. When I asked the front desk, she said the only clean rooms every 4 or 5 days during season, and continued to play on her phone. When i stated that we were told upon check in the room was to be cleaned every other day, she said oh well, and back on her phone. Totally unprofessional. Breakfast was ok, by 7:30 no oatmeal or grits, better at Hampton inn.

Our usual stop from the mariimes to destinations south. Marisa, at the reception, is a credit to IHG. Very accommodating. I noticed her give special consideration to a guest who had limited mobility and find her a room more conveniently located than the guest had been assigned. Holiday inn is easily accessible from the highway, only minutes from downtown Bangor and several options nearby for supper, including their own restaurant, which serves a limited but very decent menu. Not an express, so no included breakfast. However, they do serve breakfast, and there is also a donut shop next door. Microwave, fridge, and good sized rooms.

It’s only fair to give it a four because of the price. It was quite reasonable in comparison with every place else in the area. Overall, I would consider it quite dated. It has seen better days, but it’s management is trying very earnestly and my check-in boarded on delightful. The included breakfast buffet was more than adequate. The room was well equipped, but far from luxurious. The bed head, lots of pillows, but wasn’t that comfortable, a little firm for me. They had plenty of hot water, even though they had those old style faucets that I do not like I made the best of it. At first glance, I thought there were leaves on the floor of the tub, but it was just where the coating had chipped away. Housekeeping did good a job as they possibly could with what they had to work with. Be careful the driveway had craters reminiscent of the surface of the moon. If you have a construction crew, you’ll have to put up for a few days a week. This would be the place to go.