Tongtara Riverview Hotel

L'hotel mi è piaciuto e la vista sul fiume dalla grande camera al 10° piano era fantastica. Il bagno era un po' vecchio e antiquato e la doccia era sopra la vasca anziché essere un'unità separata. Ma per i soldi non posso lamentarmi. L'unica cosa che non mi è piaciuta è che la cassaforte non aveva alcuna serratura e la porta si apriva liberamente. Quindi buona fortuna per proteggere eventuali oggetti di valore. Tuttavia potrebbe essere stata solo la mia stanza ad avere quel problema. La colazione era buona e riempiva il divario fino all'ora di pranzo ed era una bella zona dove sedersi e rilassarsi al 2° piano.

Il nostro secondo soggiorno in questo hotel. Comunque un ottimo rapporto qualità-prezzo e in una buona posizione per visitare la zona del lungofiume di Bangkok. Ci sono molti posti dove mangiare nelle vicinanze. Discreta distanza dal centro (Sukhumvhit) zona. L'hotel forse ha l'aspetto un po' vecchiotto e ha bisogno di un nuovo arredamento, ma le camere sono ben attrezzate e molto spaziose. Il personale è cordiale e professionale e la colazione a buffet era di livello abbastanza buono. Nel complesso è comunque un buon hotel che ritorneremo volentieri

Disappointed and Disrespected – A Shocking Decline at Tongtara Hotel I’m writing this review with deep disappointment after my second stay at Tongtara Hotel. Our first visit last year was genuinely wonderful—great service, warm hospitality, and a memorable experience. Sadly, this time was the complete opposite. We arrived at 13:00, only to be met with indifference. No welcome drink, no greeting—just a curt instruction to sit on the sofa and wait until 15:00. Meanwhile, other guests were treated to drinks and ushered into the lounge. The contrast was glaring and frankly insulting. When we finally received our room, it was configured with one proper bed and a flimsy extra mattress that wouldn’t be suitable for a toddler, let alone an adult. We contacted reception to request a change, and that’s when things took a turn for the worse. A staff member named Namphol responded with hostility and zero professionalism. Instead of resolving the issue calmly, she became visibly agitated, raised her voice, and acted as though our presence was a personal inconvenience. Her behavior was appalling—lacking basic courtesy, empathy, or any sense of customer service. She refused to let us speak to a manager and insisted that she was the only person we could deal with. That’s not just bad service—it’s a power trip. To make matters worse, we lost $200 USD from the drawer, 1,000 THB, and a Liverpool shirt worth nearly 12,000 THB. When we tried to address this, we were met with more aggression. Namphol even whispered to the housekeeping staff, saying, “If they’re not happy, why the hell are they here? Leave!”—with our door wide open. That level of disrespect is beyond unacceptable. Ultimately, she forced us to leave the hotel. Yes, forced. As if she owned the place and we were trespassing. Her behavior was disgraceful, and if Tongtara Hotel values its reputation, they need to seriously reconsider who they allow to represent them. To the management: You have a duty to ensure your staff treat guests with dignity and respect. What we experienced was not just poor service—it was outright hostility. Tongtara used to be a place we recommended. Now, we’ll be warning others to stay away.

Very good I am very happy to stay here and I will come back if I travel to BKK

Nice clean room and good view at the night comfortable room is big and big window nice staffs

When we arrived at 5.30 pm , there was only one GSA for checking in and about 5 rooms but no one assisted her . We waited for nearly 15 minutes.