The Peninsula Bangkok

Non c'è davvero niente da dire sul servizio, sono molto soddisfatto, anche lo scenario fuori dalla finestra è buono. Ma è troppo vecchio Potrebbe non essere stato spostato dopo essere stato rinnovato negli anni '90 Tutti i tipi di apparecchiature di controllo sono pieni di stile classico con un senso dell'età. Questo ovviamente non è niente in confronto al nuovo hotel. Perché con lo sviluppo dei tempi, lo stile e il concetto di design hanno subito enormi cambiamenti. Sebbene il servizio sia pieno di sincerità, non può davvero compensare il senso dell'età. La colazione e la piscina non sono male. Punteggio complessivo: 4,0 Il rapporto prezzo/prestazioni non è elevato e non ci tornerò la prossima volta

Saphan Taksin🈶Navetta gratuita per l'hotel Ci sono anche barche e tuk-tuk inviati a Iconsiam Servizio: l'atteggiamento del servizio è molto buono, ogni dipendente è cortese e sono molto entusiasti di aiutare in modo tempestivo dal check-in in barca Igiene: pulire e riordinare, riordinare la stanza e rifare il letto tutti i giorni Strutture: camere spaziose e confortevoli con servizi completi

Ottima camera e vista

First of all, I rarely post bad reviews online because most of my trips are wonderful but this time is literally the worst hotel experience ever in my life. I have always been a “Peninsula fan” and had been to many Peninsula Hotels in the world, and twice in Peninsula Bangkok before. But this time is definitely the worst experience ever which ruins my Christmas mood. From the beginning of checking in, I was upset by the receptionist by asking me what time would I check out. I assumed that might be a later check-out time around 1pm instead of 12pm which I’m not quite sure. But it turns out the latest checkout time is still 12pm as usual because they’re busy during Christmas season. Sure, before 12pm check-out is totally fine with me because it’s the regular time to check out but what’s the point of asking me in the first place? Want me to leave as early as possible? I’m not sure about that. This receptionist also didn’t introduce any hotel facilities to me throughout the whole check-in process which is very unprofessional to me. Furthermore, she asked me for deposit. I explained to her that I don’t use a credit card, I can pay by debit card. She insisted that have to be in either cash or credit card, ask me to go 2nd floor to withdraw cash. Ok fine, I couldn’t even get my room keycard before handing her the cash. By the way, the room charge was already paid completely upfront before check-in. The very next morning when I finished my breakfast and got back to the room around 9.45am, I can’t open the door with my keycard, have to walk down to Lobby to replace it. And with the replacement keycards, one of them still failed to unlock the door, only one keycard is working. Around 11am, the front desk starts calling me to rush me to pay for the last night dinner bill, rushing me to check out so desperately? Can’t you wait till checking out and then show me the bills? Just like any other hotels do? And for the check-out, they let me wait for more than 30 mins which really wasted my time. It turns out it’s their fault to mistakenly calculate the bill. All I get was a simple “sorry for your inconvenience caused”. And FYI, I was really polite and nice to the staff all the time, no quarrels at all. Besides that, the general facilities are fine, the other staff are friendly. The room decoration is a little outdated, all the switch buttons are not very sensitive and have scratches here and there which is understandable due to it’s last refurbishment was done in 2013. To be honest, with the price paid ($1300 per night) for this suite which is 3 times more expensive than other rooms, I do expect more, especially during Christmas time. However it turns out you pay for the most expensive price to get the just average experience. Maybe it’s my fault to put too much expectations on Peninsula Hotel? Lastly, personal advice for those who still want to experience Peninsula Hotel, I think the regular rooms are good enough. That’s the best they can provide, no need to pay for extra. Personally, I will never choose Peninsula again. There are plenty more better options for this same price.

The Peninsula Hotel is simply amazing! The experience has been superb since the moment of check-in. The room is extremely nice, with shiny and smooth floors. Even though the hotel has a long history, it still looks brand new. The staff in the restaurant are all very attentive and friendly, making us feel extremely welcome. I must give a special mention to Mr. KaiSong. He has arranged everything perfectly. From the check-in process to handling all the details, one can feel his dedication. Staying here is really a great pleasure, as if all problems have been taken care of flawlessly. I will definitely choose this hotel again when I come to Bangkok next time!

We had a wonderful time at Peninsula Bangkok! Location, services, atmosphere and foods, everything was great. Definitely one night was not enough and looking forward to staying again sometime soon.