Hope Land Hotel Sukhumvit 8

It was already 1am when we arrived at the hotel after waiting one night. When I entered the room, I found that the hygiene situation was poor. Requested to change rooms, but because the hotel room was full, the counter promised to change tomorrow morning, then found fur on the bed asked to clean, the counter told to wait in the room, waited about 30 minutes, again to the counter when no colleagues work. Finally, the next morning, the desk staff helped us change rooms and deal with room facilities issues. Supposedly next to the site relationship, finally leaving the evening, with large cockroaches in the room, we were startled in the room and dealt with for about 20- 30 minutes.

Location is ok. Shuttle is provided to the nearest Nana BTS. But room cleanliness is poor, couch in the room is stained and dirty, towel condition is old and thin. Staff is not attentive nor friendly.

Not a bad experience but a couple of things could be improved. The hotel tuk tuk was out of service for my entire stay. They should either have a second one , or rent one . It’s a long walk down the Soi if you are carrying luggage and it’s raining. Not much effort made when I asked if they could call a tuk tuk and I would pay . It was sorry, no have . So I did the long trudge down the Soi with full luggage to catch the BTS to the airport. Second, the hotel wifi is dreadful. Constantly drops out , rarely get more than a couple minutes connectivity. Thirdly, very few English tv channels. I get we are in Thailand, but most of your guests are farang. A better cable package can easily be bought. Lastly, if you are going to employ a porter/ doorman , get him to actually do something. He’s there, but does not assist with check-ins or check outs and rarely opens the door. Other than these gripes, which could ? Be easily remedied, I was well pleased with my Executive Suite,it was clean, comfortable, good a/c, . The cleaning staff on Floor 5 do a terrific job and are great.The location is quiet and peaceful. The Bangkok hotel market is competitive, and Hopeland need to improve to compete.