Recensioni su Lohas Residences Sukhumvit

Risposta dalla struttura: Dear Tanya,Thank you for taking the time to share your experience and for your generous rating. We are glad you appreciated some of our amenities such as the swimming pool with its beautiful views and our top floor terrace. We understand that our location, in close proximity to vibrant nightlife, may not be the best fit for all our guests. In the future, we recommend requesting a room located on a higher floor, away from the bustling activities for a more serene environment suitable for families with children.We are constantly working to accommodate the needs of all our guests, including families, and your feedback helps us do that. Also, we take your comments regarding our breakfast into consideration as we strive to provide diverse options that cater to all tastes. We would be delighted to welcome you back and allow us to provide a stay that meets all your expectations. Your comfort and satisfaction is our top priority. Thank you for choosing us for your stay.Best Regards,DavidFront Office Manager at Lohas Residences Sukhumvit Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for choosing our hotel for your stays, and for taking the time to share your positive experience. We are delighted to hear that our spacious rooms, reasonable pricing, and polite staff have made your stays enjoyable, as we are committed to providing the best services and facilities to our valued guests like you. Your satisfaction is our biggest reward, and we look forward to welcoming you back in the near future for another worthwhile stay!Best Regards,DavidFront Office Manager at Lohas Residences Sukhumvit Hotel

Risposta dalla struttura: Dear Joanna,Thank you for taking the time to share your delightful experience as a guest at Lohas Residence. It is wonderful to know that you appreciated our TukTuk service to the nearest BTS station, and found the location conveniently quiet. We aim to provide the utmost comfort to our guests, so we are glad to hear that the spacious rooms equipped with the kitchenette and washing-drying machine added to your ease. Your strong recommendation means a lot to us and ensures us that our efforts to deliver exceptional guest experiences are recognized. We look forward to welcoming you back to Lohas Residence in the future, for yet another stellar experience!Best Regards,DavidFront Office Manager at Lohas Residences Sukhumvit Hotel

Risposta dalla struttura: Dear Lung Tsang,Thank you for taking the time to share your feedback about your stay with us. We are delighted to know that you found our spacious rooms, in-room washing machine, pantry corner and other amenities to your liking. We appreciate you acknowledging our efforts to ensure guest safety with the security card system.We are also pleased to hear that you found our location convenient, with easy access to Bechakitti park and the BTS. Regarding your remark on the access to Netflix and Google TV, we sincerely apologize for any confusion. Your feedback is valuable, and we will take measures to provide clear instructions in our rooms for future guests.We are thrilled that you have chosen to stay with us again. Rest assured, we are committed to improving our services based on your feedback to ensure you have an even better experience next time. Thank you once again for choosing us and we look forward to welcoming you back.Best Regards,DavidFront Office Manager at Lohas Residences Sukhumvit Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to write a review regarding your recent stay with us. We appreciate your positive remarks about our friendly staff and great amenities. We ensure that our team is dedicated to providing the best services possible.We do understand that areas for improvement have been noted, specifically with regard to the cleanliness of the bathroom. Rest assured, we take these matters seriously and will communicate your feedback to our housekeeping team to ensure that such issues are promptly addressed and rectified.We hope that you will choose to stay with us again in the future. Our team would be more than happy to assist in finding a room and time that best suits your needs and gives you the stellar experience that most of our guests have. We look forward to the opportunity of welcoming you back.Best Regards,DavidFront Office Manager at Lohas Residences Sukhumvit Hotel

Risposta dalla struttura: Dear Nathan,Thank you for taking the time to share your wonderful experience at our hotel. It's uplifting to hear that you found our staff friendly and helpful, as we strive to make every guest feel welcome and supported. We're also glad you appreciated our location near the amazing park. We recognize our location may be a bit off the main road. Lohas provides complimentary bike rides and daily pick-up and drop-off services to the main street. We encourage our guests to make use of these amenities for their convenience! We hope our serene surroundings provided a peaceful retreat and enhanced your stay. We'd love to welcome you back to our property so you can enjoy more tranquil walks in the nearby park. Thank you again for your kind words and high rating.Best Regards,DavidFront Office Manager at Lohas Residences Sukhumvit Hotel

Risposta dalla struttura: Dear Valued Guest,Thank you for taking the time to share your feedback with us. It is through such feedback that we can consistently strive to enhance our service.We are glad to hear that you noticed the improvements in our services and cleanliness standards, as well as the positive changes in our restaurant services. We highly value the comfort and satisfaction of our guests and constantly work on improving our standards.We regret to learn about the unexpected encounter with pest issues. Please rest assured that we take this matter very seriously. Despite our regular and thorough pest control efforts, it appears we missed something. We are already investigating this matter further with our team and service provider to ensure a more effective solution in the future.We were pleased to see that our staff met your expectations with their friendly demeanor and efficient service. We've always encouraged our team to go the extra mile in making our guests feel welcome, and it's great to see that you took notice.We do hope this experience doesn't deter you from choosing us again in the future. We're committed to ensuring a more pleasant and comfortable stay on your next visit.Best Regards,DavidFront Office Manager at Lohas Residences Sukhumvit Hotel

Risposta dalla struttura: Dear Guest User,Thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed our friendly service and appreciated our variety of breakfast food, our lovely coffee shop, and the convenience of our shuttle service. Our roof-top pool also seems to have added a touch of delight to your stay, which is inspiring. In regard to your feedback about our gym facility, we want to assure you that your comfort and satisfaction are our top priorities. We have already taken your comment into account and are currently in the process of reviewing our maintenance schedule to ensure that all of our facilities, including the gym, meet our high standards of cleanliness and operation.We would be truly pleased to welcome you back on your next visit, to provide an even better experience, focusing on the details that are important to our guests. Thank you once again for your valuable input and for choosing to stay with us.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel

Risposta dalla struttura: Dear Zeeinchina,Thank you for taking the time to share your experience. It warms our hearts to hear such positive feedback about our friendly staff and peaceful atmosphere. We're delighted you enjoyed our rooftop pool and gym facilities, as we strive to offer top-notch amenities for our guests.Your note about our location being convenient is greatly appreciated too. We understand how important it is for our guests to easily navigate and explore the city.It's wonderful to be regarded as a good option and we're committed to consistently deliver quality service. We look forward to welcoming you back soon for even more memorable experiences.Best Regards,DavidFront Office Manager at Lohas Residences Sukhumvit Hotel

Risposta dalla struttura: Dear anthony pycroft,Thank you for sharing your experiences and for the outstanding rating. It is wonderful to learn that our staff was able to make your stay a memorable one. Their commitment to service is truly one of our hotel's greatest assets and your kind words will undoubtedly be a great source of motivation. We strive to create unique experiences for our guests, and we are delighted that we were able to meet your expectations. We look forward to welcoming you back for another outstanding stay in the near future.Best Regards,Front Office Manager at Lohas Residences Sukhumvit Hotel