CHEONG HONG
16 novembre 2024
Walk from Ari BTS was quite a distance if you are carrying lots of luggage, approx 15mins walk. Checking in was smooth, but reception could improve. Explain about what they have, where is the pool etc. And what facilities or amenities included. Example, they have drinking water dispenser. The corridor to the rooms is dim and seems eerie at times. Not sure if they aiming for prohibition times era. Room was clean, toilet clean. Pool was nice but had to ask for bath towels from cafe staff. Also, wanted to order drinks by pool, no menu, nobody serve. Had to go back of kitchen to ask for menu. No happy hour rates. Drinks were limited. No cocktails, just wine and spirits. Drinks were expensive. Mixers like tonic has separate charge. Pay cash after order, cannot charge to room. Breakfast was alacarte and it was great. Checkout smooth, no offer to call for grab or help to carry luggage. No customer service at all. Just here for a night stay. Has lots of potential but staff not motivated.
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