Citrus Sukhumvit 11 by Compass Hospitality

Loved the location, the hotel is very clean and staff are very helpful. Just breakfast buffet options are limited. Will come here again!

I stayed here for about a week and all I can say was it was quite an unpleasant experience due to the wear and tear state of the hotel (see pictures). From the door peeling off to the mouldy bathroom and clogged shower area - I won’t recommend it. There are plenty options around Soi 11 if at the same price or cheaper. On my first night I didn’t realise that I was sleeping on dirty sheets with BLOOD STAINS on it. They didn’t clean the room before I checked in! The hotel tried to accuse me of doing this and also tried to charge me 500 baht for towels that had make up and some facial mask on it. While confronting them, they can even tell me well it was initially 800 baht so it’s cheaper. But it’s not that case, I’ve stayed in hotels around the world and I’ve never been charged for makeup on towel stains - they can be easily washed off! After complaining to them about this, they reluctantly agreed to waive and told me not to do it again. How rude was that? Staying here is like staying at a dorm, not an actual hotel guest experience. I will never come back here again. Pros: the location (if you get a quiet room because clubs are loud and open till 2/3am daily nearby) & the breakfast spread.

I recently stayed at Citrus and had a good experience. The room was big and clean, making it comfortable. The hotel is in a dark alley, but I checked in at 3 AM and didn't have any problems. After checking in, I went out and felt safe in the area. It's also close to many restaurants and bars, which is convenient. However, the area can be noisy at night, which might bother light sleepers. The hotel staff were friendly and helpful. Overall, I recommend this hotel and would stay here again.