Recensioni su Grand Mercure Bangkok Asoke Residence

Risposta dalla struttura: Dear Mamoru,Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your feedback.We sincerely apologize for the inconveniences you encountered during your stay. It’s disheartening to hear that the room did not meet your expectations, particularly regarding the missing microwave, the presence of bugs, and the wifi issues. We also understand how important a comfortable space for meetings is, and we regret that we did not have a lobby that met your needs.Please rest assured that your concerns are being reviewed with our team, and we will take the necessary steps to address these issues moving forward.We hope to have the opportunity to provide you with a better experience on your next visit.Warm regards,Mr. Piti TiraronkornkulGeneral ManagerGrand Mercure Bangkok Asoke Residence

Risposta dalla struttura: Dear Valued Guest,Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your experience.We are delighted to hear that you found our location convenient and accessible, and that you appreciated the cleanliness and comfort of our rooms. It’s also wonderful to know that our friendly staff made your stay enjoyable, and that you were able to take advantage of our gym and pool facilities. We’re glad you had the opportunity to relax and even enjoy a pet encounter!We look forward to welcoming you again for another pleasant stay.Warm regards,Mr. Piti TiraronkornkulGeneral ManagerGrand Mercure Bangkok Asoke Residence

Risposta dalla struttura: Dear Elena,Thank you for your wonderful feedback! We are delighted to hear that you and your dog had an excellent stay with us. It’s great to know that you appreciated the thoughtful touches like the provided bowl and pad, as well as the cleanliness of our hotel.We’re also glad you enjoyed our gym and pool facilities. Your kind words motivate us to continue delivering exceptional service to all our guests.We look forward to welcoming you back in the future. If there’s anything we can do to make your next stay even better, please let us know!Warm regards,Piti T.General Manager

Risposta dalla struttura: Dear Usagimam,Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our convenient location and the kindness of our staff. Your comments about the suitability of our hotel for long-term stays are also appreciated.We sincerely apologize for the issues you experienced with the bathroom and laundry drainage, as well as the limited amenities. We understand how these concerns could affect your comfort, and we will work on addressing these matters to improve the guest experience. Additionally, we regret any inconvenience caused by noise during your stay and will explore ways to minimize disturbances.Your feedback is invaluable, and we hope to have the opportunity to provide you with a more pleasant stay in the future.Warm regards,Piti T.General Manager

Risposta dalla struttura: Dear PandaMore,Thank you for staying with us at Grand Mercure Bangkok Asoke Residence and for sharing your review.We are delighted to hear that you found the room spacious, offered good value for money, and appreciated the convenient location close to Terminal 21 and other attractions. We’re pleased that our location added to the convenience of your stay.We look forward to welcoming you again for another enjoyable experience.Warm regards,Mr. Piti TiraronkornkulGeneral ManagerGrand Mercure Bangkok Asoke Residence

Risposta dalla struttura: Dear Sangjin,Thank you for sharing your detailed feedback about your stay with us. We’re delighted to hear that you appreciated our convenient location, with quick access to shops, restaurants, and other amenities, as well as the friendliness of our staff.We sincerely apologize for the aged condition of some of our facilities, including the gym and pool, and we value your comments about the need for improvements. Your observations are essential for us as we plan future upgrades to enhance our guests’ experience.Thank you for highlighting the hospitality of our team. We hope to welcome you back in the future and provide you with a more comfortable and enjoyable stay.Warm regards,Piti T.General Manager

Risposta dalla struttura: Dear Valued Guest,Thank you for staying with us at Grand Mercure Bangkok Asoke Residence.We sincerely appreciate your kind comments. We are pleased to hear that you enjoyed our spacious rooms, convenient location near the MRT station, and our guest-friendly facilities. Your satisfaction is our greatest reward.We hope to have the pleasure of welcoming you back again soon.Warm regards,Mr. Piti TiraronkornkulGeneral ManagerGrand Mercure Bangkok Asoke Residence